boy did things not go well for me. I opened one ribbon and made two bows to show my client. This will definitely make me shop at Michael's from now on. How stupid is this and she had a receipt. This occurred on 12/14 in Wilmington, NC. Very disappointed in Hobby Lobby's customer service. By this time I am getting a little stressed. They don't care about their own return policy. I ordered a 3 tiered shelf online feeling safe because I knew the company and knew that I could return it to the store if something was wrong and lo and behold I can only get store credit if I take it to the store. Clerk said because items were more than 60 or 70 dollars she needed to call manager. I left both candles at the store and walked out. I said no, my daughter purchased the items. So pretty much my parents are out 300 fu*#*ng dollars. I returned it not even to weeks later and didn't have the receipt and store credit and half off was fine. How Would She Of Known It Was Not Operable Had She Not Opened It. I love Hobby Lobby never had a problem at our store in Huntsville Texas, I have returned items with all the negatives in the comments I thought I would write a good review keep up the great work and customer service, Customer service manager was very rude, no smil rude. After her rude attitude she took back 2 receipts wuth a total of 4 items equallying $12.04. I know I won't be able to bring this up without a receipt, so I'm just sharing my experience to warn my fellow crafters. I received my online package today, a 16"x20" picture frame. Thanks for nothing. This is my first order I have ever placed on line, Shop online or in store today with Affirm, pay over time. here is hobby lobby's return policy Hobby Lobby welcomes returns accompanied by an original sales receipt and customer ID within 90 days of purchase. Michaels and the Michaels logo and other trademarks and logos used on this site are owned or licensed by Michaels Stores, Inc. All rights reserved. Are we even in America anymore? For questions or concerns regarding recent orders or product availability, please contact us. Now I'm stuck with out any class supplys "because I'm not a thief" and no money to replace the gifts that were purchased for me. After reading the return policy again, I will be taking it back to my local Hobby Lobby, but I am not going to be happy about getting a store credit! This was only 11 days after purchase. I refuse to be treated that way and will not be going back. Polygroup was then able to process the warranty and is mailing me the necessary parts for free. Most cashiers are ok, but the front managers are often distasteful and do not treat customers well. and all of the Cricut accessories you need to complete your project, In total, these cost me $50. I'm very indecisive anyways the next day I returned them along with rocks and vase and wasn't even asked a reason of return. I emailed & received a reply that I would have to answer a series of questions & then attach pictures of the busted item. The fact that I have to PAY for return shipping and cannot return to the store means I will NEVER order online again. Last time I checked, it is legal for me to smoke if I so choose. I threw the entire bag in your garbage can outside the store as I left as the way they treated me just left me mortified. They sold me a pound of rancid bees wax and then refused to refund it, with receipt, because it was open. I was at a store and at least two customers (including me) were treated kind of abruptly for returning things from christmas in the summer. I am extremely unhappy that I received an order of 12 balls of thread with 3 different dye lots. They said they stopped ordering this design in June and would not take it back with out the receipt. Is this a Christian organization or not? I feel the right thing to do is go take back what this store took from me but in reality that's not the right thing to do. I jus had the worst experience of my life. she said, well i Can't return them because you used themshe called her manager, the manager came and said the same thing that she cannot return them since they're used. There were several Items that I have that were never used (my daughter chose something else) and still have the tags on them. My Grandaughter Received Wedding And Shower Gifts That She Cannot Use. I understand if something is purchased with credit, the refund must go back on the card. According to their policy as long as you have the unopened product and original store receipt they will accept the return. I Dont Understand Why She Can't Getfull Refund Or Store Credit For Full Amount. Will not be going back. Try to return a item with a receipt but they said i couldnt return it plus employee was rude about it. Went in store to return some items I purchased online. I am waiting to hear how I can return my items, and I do not want to have to pay for shipping. compatible htv I had taken it out of the packaging when I was trying it out but was careful not to damage the packaging or the item. I will not be back in there again. When I realized it was useless for me, I put it back exactly how I found it and taped the plastic back on top. At that point, you have to contact someone in customer service and explain everything, AGAIN! I shop frequently at this store and recently purchased a considerable amount for a wedding. Please turn it on so that you can experience the full capabilities of this site. I would understand if I was outside of the 90 days or breaking some type of policy for their returns but I wasn't, I was compliant. Not a check, a card. The items are still available online so it isn't stock issues. Michael's and Kirkland's are much closer to my house anyway. Just because the owner or CEO is Christian does not mean that they ONLY hire Christian employees. When I tried to use the first one, it stated funds depleted. I NEED TO KNOW HOW I CAN RETURN MY ORDER. 
Later the same day as i tried to use it, and of course "funds depleted"! See detailed Hobby Lobby customer service rankings, employee comments and much more from our sister site. It's ridiculous. It all seems kinda crazy! including Cricut Maker the manager said the only thing she can do is offer me half price i paid for it. They have to be strict on the 50% return without receipt because wayyy too many people would try to get over. As always, I wish I had seen these comments before making a purchase. I made a purchase on 9/25/20, paid in cash, had to return the item on 9/26/20, and they only gave me $6.37, instead of $6.39. It was not what she wanted. And i made two windows with the fabric but can't match the fabric since you don't have it. I rarely need to return anything. The original cashier was very rude so another cashier took over and was very kind while processing my return. I attempted to return a faux flower garland and 3 separate stems yesterday to the store in Vernon Hills, IL. So petty! I tried to return it today and I was told that the store in Collierville, TN is not allowed to accept returns of Brother products and I would have to contact the manufacturer. Will i get my refund money as soon as make the refund or do I have to wait says and days? Thank you & have a great day. After doing a dozen or so crafts I gave up and ended up wanting to return almost 40 of them. Thanks for nothing hobby lobby! 
We returned the items to the purchase location, and on both returns, we were given an exchange gift card. I will NEVER EVER shop here again. I have gone to all the customer support links and can't find anything related to shipping back something that I did not order without having to pay for shipping. This is the perfect place to start, Help your creativity flourish with tools, supplies & more, Everything to help you put your sewing projects in motion, Make memories with our papercrafting essentials, Fall in love with elegant finds for your big day, Party favors, decor & more to get the celebration started, Stock up on all things artsy for your next creation, New needle art project? This will definitely make me shop at Michael's from now on. I need a copy of the original invoice sent with my product! This is the perfect place to start, Help your creativity flourish with tools, supplies & more, Everything to help you put your sewing projects in motion, Make memories with our papercrafting essentials, Fall in love with elegant finds for your big day, Party favors, decor & more to get the celebration started, Stock up on all things artsy for your next creation, New needle art project? 50 characters maximum the cashier nicely said, "Oh you're better off keeping them." I've read many similar complaints and you've got to change your attitude if you want to stay in business! I was asked at the door if I had my receipt upon entry and I replied yes and left the item up front. Who sends out a craft with 235 pics & only pictures for instructions. I have art store and used to purchase a lot from them but I will stay away from now on and will let my customer and friends know about my bad experience with this store. Not a friendly site at all. I have been shopping at my local Hobby Lobby in NY since opening less than 2 years ago. The store told me they think that tree must have been defective because they had two other people return the same one. She gave me a migraine. bag cricut compatible maker explore air travel carrying gray I had 2 seperate returns that we didnt have receipts for, however, we shop these stores ALL THE TIME, and several employees recognized and acknowledged us as we shop. I also am returning 4 rolls of ribbon since it took so long to get that i don't need them now and i have to pay for the shipping again. Per card balance funds were never loaded. I am not paying for return shipping fees when I received damaged product, I received my online orders. I AM GLAD they refused your return. I'll be sure to tell my friends and family to not shop here ever again unless they want to be treated like trash. Of course, they have them. Hobby Lobby's site says that "Hobby Lobby values customer satisfaction -- with or without the receipt. I also feel that Michael's employees are much friendlier. Extremely rude service. Help other shoppers make informed decisions by reviewing your purchase. I had used debit card, and I had purchased the item Saturday (it is now Monday) she said that she couldn't make any guarantees over the phone but it looked like it was possible. I went home and printed out dozens of discount coupons and went back to the store and asked everyone I saw if they needed a coupon. I purchased well over $100 worth of items from Hobby Lobby for 2 projects I was working on for my children. One of the managers got cricut on the phone with us and they refused any kind of refund as well. Michaels n Walmart dont either!! It is very irritating to have to wait up to 10 days for your money back when the clerk charged me something I told her I didn't want because I thought it was on sale. 
However, the moment you leave, the manager will have a hold placed. It was a smooth process for me. I pray that they can give me another one at the same price. I have never purchased from a store where if U purchase with cash or pin debit and return something, U cant get cash back. This mat is designed to withstand the extra cutting pressure of the Cricut Maker rotary blade. And the woman at the register was incredibly rude, she said "are these even ours?" A.c Moore Joann's and Michaels have all the same products and better customer service. Plus, free online classes and free SVG downloads from our Digital Design Library, as always! So, I now have to wait up to 7 days to get my money. But I had zero trouble with my returns in Florida. Then right after that I got a call from a random customer service rep. Anytime someone brings up Hobby Lobby the story will be told of how I was treated. i came in with my receipt, the cashier asked me "have you used them?" I'm hoping I won't have a problem picking the item up later. It is ridiculous! I just got my transparent card box for my business, one of them is cracked. FREE SHIPPING* on orders of $50 or more. I guess it's just in the areas that they're buying them because in our area I have never had a problem exchanging refunding or something quit the day after I bought it or the next day like a clock they were more than willing to help. When I tried to return the greenery they told me two were damaged and I would not get a refund on them. Being Saturday night the store won't be open until Monday. I will not visit this store again. Very much dissatisfied with this purchase and will no longer be buying markers from Hobby Lobby. This is not true. Very bad experience, will stay away. Lost a faithful customer today, I shop for myself and my school. Hopefully, I can find a way to get the return form. Then, on to walmart and same there. My daughter tried to return some Velcro and was told they do not refund any open packages. I won't shop at this store anymore. Join our email list to receive our Weekly Ad, special promotions, fun project ideas and store news. I placed an order on the 5th and hobby lobby cancelled my order and never notified me! Word of mouth goes a long way. Apparently they picked up a slight scent of smoke from me driving an hour to the store. I will NOT shop at hobby lobby again! I purchased a light cover for my sons room thinking it was a single and realized it was a double (just bought a new house). It wasn't the cashiers fault it was a person named leslie. My order is already here and I only ordered on 4/23. Will not be using Hobby Lobby for future purchases. cricut explore air colors fuchsia each where The Holy Family statue Item #5437181 is absolutely beautiful. I will not condone stealing. It was less than 90 days, but more than 60. Came in to return a metal item that I discovered was broken. I did so & have heard nothing back since. Now just to make a point, i did the 2nd return and given an exchange gift card. I'd planned on returning the yarn and repurchasing most of it at the lower price. before I knew it there were 2 additional managers at the register questioning my sewing abilities. 
How are you supposed to know how to return??? I bought $70 of stuff aar Hobby Lobby using my bank card. Very disappointed with Hobby Lobby & their customer service & will Not likely shop online or in store again. If you have your receipt for the exact merchandise they will cheerfully refund what you paid. Has to go back on the original charge card. I had no trouble there getting cash for my pin debit purchase. He said they didn't carry that productso I went right to the shelf, found the same item and brought it to him. Hobby Lobby welcomes returns accompanied by an original sales receipt and customer ID within 90 days of purchase. I forgot to mention the items I had are all locked up in a case and an employee walks the merchandise to a cashier if u want to purchase it ya huckin dummy!. The hoops that one has to jump through is not worth it. i said i use 8B. I am an an avid crocheted. Whether you liked or disliked the product. Customer service rep was very polite and quick and had absolutely no issues. hobbylobby This item cannot be shipped to the following state(s): *Marked price shown instrikethrough. I have filed a complaint with MO Atty General. The cashier called a manager over and he looked at the item and told me I didn't buy it from Hobby Lobby. This mat is the least sticky and is best for delicate, lightweight materials. I have been shopping at the NH Hobby Lobby for a long time. Create stickers, layered cards and more with this peel-and-stick cardstock. It seems as if you want to make it as hard as you can on your customers, therefore, you lose good customers. No sweat. 
Think this is a bad policy and an inconvenice to your customer not to be able to return to a local store merchandise that was placed on line and the wrong I spend a good sum in your store continually year after year. Join our email list to receive our Weekly Ad, special promotions, fun project ideas and store news. Better be ready to explain, in detail, every item you returned and why. He also went so far as to say I probably wouldn't want to return it because I'd love it. They offered 0.00 fort their product that was our purchased gromm their store. Cashier Angelique is the rudest person I have ever met she must not like her job at all. Want to add a little personality to tees and totes? How many of their products come from Communist China, a militant, atheist dictatorship? Plus, its heather gray finish and red trim have a stylish look! 255 characters remaining, 25 characters maximum We asked up front if this item could be returned, and they said yes with a receipt. 
I will shop from Amazon from now on. I bought with debit card and pin. cricut explore air colors merlot each where We received a puzzle as a Christmas gift. That was very unprofessional for staff to treat me that way. Which specific features you liked or disliked, and why. This was useless as well as I had bought something else from the same department and I couldn't differentiate the two on the receipt. I asked 3 different employees to show me where in their return policy does it state this. I told her to put her own hand on it so she could see herself that when it was touch the glitter fell off. Extremely rude service. Hobby Lobby may refuse any return without a receipt. I have been doing calligraphy for over ten years..I think I know how to work a dip pen and ink. I went back to the fabric dept and there was the exact fabric. Maybe it depends on location? They didn't offer me store credit, exchange or anything. I got them home, and my daughter informed me that they were the incorrect ones - as these are oil based and I was to get wax based ones. The items were in their original bag. Once I got home I tried calling but there was no answer (as I figured given the drive home being 20 minutes) but I was hoping there would be an answering machine at least to leave a message. I haven't shopped there since they decided to fight the ACA provisions for their employees on "religous grounds." Easily cuts heavy-weight materials, like chipboard, rubber and more. Ends at midnight PST 07/31/22. When I went to look at the receipt to see if it would be worth it to return it, it only gave me the department the glass was from. I ordered on line 12 yds of trim for curtains and received the wrong order after waiting for a month to receive it. I got a call back from customer service and was told "that the art department manager said she would happy exchange the products but I was DEMANDING my money back and how she was explaining to me how I used the product wrong and how the ink reservoir had too much ink"Yea..no. I left Michael Store to shop with Holly Lobby, I have no problem going back and continue my business with them. I threw away that stupid piece of paper that came in the package with my items!!! Instead I was instantly greeted with sarcasm and suspicion. I paid over $40 for a bronze heron. 
I am so looking forward to a replacement of this item that came broken in the box. I will know next time that HOBBYLOBBY does NOT stand behind their products. I only went in to look for some material for my husband's robe we are going to make but they are still a nice place to buy crafting supplies, and just all different kinds of stuff to do. cricut air explore machines lilac accessories die cut crafts hobby lobby scrapbook paper supplies Michaels is a whole lot better!! There's a perfectly good barcode on the back of all of their items. I just tried to return some fabric to Hobby Lobby. That is a great Christian company for you. I realize this is only 2 cents, however, if they do this on all returns, then this is adding to their bottom line. Picked up a good one and waited in line. Im bringing it back tomorrow to ask for a refund because I di not spend 200 dollars on something thats already been used and looks like. 
Michaels is the biggest Cricut destination store in the world for your favorite die cutting machine, cutting materials, and accessories. HELP! So now I go to Michaels and JoAnn's as much as possible. I also can't believe they did not have 2 cents in any of the other cash registers. Michael's craft store is a much more pleasant shopping experience! As far as being a "Christian" owned store, they are still a business, not a charity. He made me feel like a criminal! Then, they refused to give me a refund because the fabric was only 3/4 of a yard, which is the amount that I purchased. Copyright 2012 - 2022, ReturnsAndRefunds.com. I had ID, the online order info, the packing slip, the card I purchased with, and the item was new/unused. Think this is a bad policy and an inconvenice to your customer not to be able to return to a local store merchandise that was placed on line and the wrong. Not sure what to do to prove it was left at the store. For questions or concerns regarding recent orders or product availability, please contact us. Also, the refund policy that is posted at the register AND the back of the receipt says within 90 days of purchase you will gladly exchange, give store credit or issue a refund. I was within my 90 days and had the receipt for my purchase but was still refused a refund my because the fabric was wrinkled. When I went to take it out and touched it again the glitter did the same thing. He never got it. I am so disappointed to discover that Hobby Lobby will not accept a sewing machine back if you have opened the box. On 9/2/17 we purchased a Christmas tree from Hobby Lobby. We asked to exchange it for another picture/design. I know this is no big deal for Holly Lobby the company but there are a lot of people out there. I didn't realize I could not return my online purchase to a store - that is crazy and I will think twice about going to Hobby Lobby. And was VERY rudely told that I would not get a refund and that I was out of luck. how can you find out the machine is faulty or the machine is not what you thought, without opening the box?? Hobby lobby has the worst return policy. It was only when I got back home that I found it was NOT, in fact, a brush tip, but was actually a chisel tip. They will give it to you, like everything is fine. I think that is a perfect example of discrimination. No matter where you go, your hobbies can follow you with this versatile carry case. I bought them on the 4th. I purchased 2 chair and small table and never used it, decided to return it back but the rude King Of Prussia store manager who was so disrespectful did not refund it while I had receipt and merchandise tags and returning it within the return policy. This super-sticky mat is ideal for thicker materials. I hope Micheals bankrupts you. The interior of the case has a strap to secure your machine, as well as several zippered pouches to fit smaller accessories. I also can't believe they did not have 2 cents in any of the other cash registers. Like answering umpteen million questions. Today,they've advertised that all yarn is 30% off. Discounts provided every day; marked prices reflect general U.S. market value for similar products. The receipt has only 2 items on it - a sketch book and the colored pencils. within just a few hours i get a email that my order has successfully been cancelled . Whether you liked or disliked the product. It takes me quite a while to earn $400, this is not over. Your rate will be 0% APR or 10-30% APR. Which specific features you liked or disliked, and why. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. No one is responding to the emails I have sent. I will never step foot back in one of your stores and anything I have at my house from hobby lobby will be taking to goodwill. I have spent A LOT of money at Hobby Lobby just in the last year. 50 characters remaining, 255 characters maximum I just added another reason why I won't shop there - ever. They were on sale that day I think, so they were LIKE A DOLLAR!!!!!!!!! I wish I can show you the snow didn't know nothing to give me problems about taking my item back because my son came in at 17 years old. I am shocked! Going to take 7-10 days to get my money. I had the receipt. Does anyone know if they will allow you to return a custom ordered frame? I or other people should NOT have to suffer for your poor choice to smoke.
Later the same day as i tried to use it, and of course "funds depleted"! See detailed Hobby Lobby customer service rankings, employee comments and much more from our sister site. It's ridiculous. It all seems kinda crazy! including Cricut Maker the manager said the only thing she can do is offer me half price i paid for it. They have to be strict on the 50% return without receipt because wayyy too many people would try to get over. As always, I wish I had seen these comments before making a purchase. I made a purchase on 9/25/20, paid in cash, had to return the item on 9/26/20, and they only gave me $6.37, instead of $6.39. It was not what she wanted. And i made two windows with the fabric but can't match the fabric since you don't have it. I rarely need to return anything. The original cashier was very rude so another cashier took over and was very kind while processing my return. I attempted to return a faux flower garland and 3 separate stems yesterday to the store in Vernon Hills, IL. So petty! I tried to return it today and I was told that the store in Collierville, TN is not allowed to accept returns of Brother products and I would have to contact the manufacturer. Will i get my refund money as soon as make the refund or do I have to wait says and days? Thank you & have a great day. After doing a dozen or so crafts I gave up and ended up wanting to return almost 40 of them. Thanks for nothing hobby lobby! We returned the items to the purchase location, and on both returns, we were given an exchange gift card. I will NEVER EVER shop here again. I have gone to all the customer support links and can't find anything related to shipping back something that I did not order without having to pay for shipping. This is the perfect place to start, Help your creativity flourish with tools, supplies & more, Everything to help you put your sewing projects in motion, Make memories with our papercrafting essentials, Fall in love with elegant finds for your big day, Party favors, decor & more to get the celebration started, Stock up on all things artsy for your next creation, New needle art project? This will definitely make me shop at Michael's from now on. I need a copy of the original invoice sent with my product! This is the perfect place to start, Help your creativity flourish with tools, supplies & more, Everything to help you put your sewing projects in motion, Make memories with our papercrafting essentials, Fall in love with elegant finds for your big day, Party favors, decor & more to get the celebration started, Stock up on all things artsy for your next creation, New needle art project? 50 characters maximum the cashier nicely said, "Oh you're better off keeping them." I've read many similar complaints and you've got to change your attitude if you want to stay in business! I was asked at the door if I had my receipt upon entry and I replied yes and left the item up front. Who sends out a craft with 235 pics & only pictures for instructions. I have art store and used to purchase a lot from them but I will stay away from now on and will let my customer and friends know about my bad experience with this store. Not a friendly site at all. I have been shopping at my local Hobby Lobby in NY since opening less than 2 years ago. The store told me they think that tree must have been defective because they had two other people return the same one. She gave me a migraine. bag cricut compatible maker explore air travel carrying gray I had 2 seperate returns that we didnt have receipts for, however, we shop these stores ALL THE TIME, and several employees recognized and acknowledged us as we shop. I also am returning 4 rolls of ribbon since it took so long to get that i don't need them now and i have to pay for the shipping again. Per card balance funds were never loaded. I am not paying for return shipping fees when I received damaged product, I received my online orders. I AM GLAD they refused your return. I'll be sure to tell my friends and family to not shop here ever again unless they want to be treated like trash. Of course, they have them. Hobby Lobby's site says that "Hobby Lobby values customer satisfaction -- with or without the receipt. I also feel that Michael's employees are much friendlier. Extremely rude service. Help other shoppers make informed decisions by reviewing your purchase. I had used debit card, and I had purchased the item Saturday (it is now Monday) she said that she couldn't make any guarantees over the phone but it looked like it was possible. I went home and printed out dozens of discount coupons and went back to the store and asked everyone I saw if they needed a coupon. I purchased well over $100 worth of items from Hobby Lobby for 2 projects I was working on for my children. One of the managers got cricut on the phone with us and they refused any kind of refund as well. Michaels n Walmart dont either!! It is very irritating to have to wait up to 10 days for your money back when the clerk charged me something I told her I didn't want because I thought it was on sale. 
However, the moment you leave, the manager will have a hold placed. It was a smooth process for me. I pray that they can give me another one at the same price. I have never purchased from a store where if U purchase with cash or pin debit and return something, U cant get cash back. This mat is designed to withstand the extra cutting pressure of the Cricut Maker rotary blade. And the woman at the register was incredibly rude, she said "are these even ours?" A.c Moore Joann's and Michaels have all the same products and better customer service. Plus, free online classes and free SVG downloads from our Digital Design Library, as always! So, I now have to wait up to 7 days to get my money. But I had zero trouble with my returns in Florida. Then right after that I got a call from a random customer service rep. Anytime someone brings up Hobby Lobby the story will be told of how I was treated. i came in with my receipt, the cashier asked me "have you used them?" I'm hoping I won't have a problem picking the item up later. It is ridiculous! I just got my transparent card box for my business, one of them is cracked. FREE SHIPPING* on orders of $50 or more. I guess it's just in the areas that they're buying them because in our area I have never had a problem exchanging refunding or something quit the day after I bought it or the next day like a clock they were more than willing to help. When I tried to return the greenery they told me two were damaged and I would not get a refund on them. Being Saturday night the store won't be open until Monday. I will not visit this store again. Very much dissatisfied with this purchase and will no longer be buying markers from Hobby Lobby. This is not true. Very bad experience, will stay away. Lost a faithful customer today, I shop for myself and my school. Hopefully, I can find a way to get the return form. Then, on to walmart and same there. My daughter tried to return some Velcro and was told they do not refund any open packages. I won't shop at this store anymore. Join our email list to receive our Weekly Ad, special promotions, fun project ideas and store news. I placed an order on the 5th and hobby lobby cancelled my order and never notified me! Word of mouth goes a long way. Apparently they picked up a slight scent of smoke from me driving an hour to the store. I will NOT shop at hobby lobby again! I purchased a light cover for my sons room thinking it was a single and realized it was a double (just bought a new house). It wasn't the cashiers fault it was a person named leslie. My order is already here and I only ordered on 4/23. Will not be using Hobby Lobby for future purchases. cricut explore air colors fuchsia each where The Holy Family statue Item #5437181 is absolutely beautiful. I will not condone stealing. It was less than 90 days, but more than 60. Came in to return a metal item that I discovered was broken. I did so & have heard nothing back since. Now just to make a point, i did the 2nd return and given an exchange gift card. I'd planned on returning the yarn and repurchasing most of it at the lower price. before I knew it there were 2 additional managers at the register questioning my sewing abilities. How are you supposed to know how to return??? I bought $70 of stuff aar Hobby Lobby using my bank card. Very disappointed with Hobby Lobby & their customer service & will Not likely shop online or in store again. If you have your receipt for the exact merchandise they will cheerfully refund what you paid. Has to go back on the original charge card. I had no trouble there getting cash for my pin debit purchase. He said they didn't carry that productso I went right to the shelf, found the same item and brought it to him. Hobby Lobby welcomes returns accompanied by an original sales receipt and customer ID within 90 days of purchase. I forgot to mention the items I had are all locked up in a case and an employee walks the merchandise to a cashier if u want to purchase it ya huckin dummy!. The hoops that one has to jump through is not worth it. i said i use 8B. I am an an avid crocheted. Whether you liked or disliked the product. Customer service rep was very polite and quick and had absolutely no issues. hobbylobby This item cannot be shipped to the following state(s): *Marked price shown instrikethrough. I have filed a complaint with MO Atty General. The cashier called a manager over and he looked at the item and told me I didn't buy it from Hobby Lobby. This mat is the least sticky and is best for delicate, lightweight materials. I have been shopping at the NH Hobby Lobby for a long time. Create stickers, layered cards and more with this peel-and-stick cardstock. It seems as if you want to make it as hard as you can on your customers, therefore, you lose good customers. No sweat. 
Think this is a bad policy and an inconvenice to your customer not to be able to return to a local store merchandise that was placed on line and the wrong I spend a good sum in your store continually year after year. Join our email list to receive our Weekly Ad, special promotions, fun project ideas and store news. Better be ready to explain, in detail, every item you returned and why. He also went so far as to say I probably wouldn't want to return it because I'd love it. They offered 0.00 fort their product that was our purchased gromm their store. Cashier Angelique is the rudest person I have ever met she must not like her job at all. Want to add a little personality to tees and totes? How many of their products come from Communist China, a militant, atheist dictatorship? Plus, its heather gray finish and red trim have a stylish look! 255 characters remaining, 25 characters maximum We asked up front if this item could be returned, and they said yes with a receipt. I will shop from Amazon from now on. I bought with debit card and pin. cricut explore air colors merlot each where We received a puzzle as a Christmas gift. That was very unprofessional for staff to treat me that way. Which specific features you liked or disliked, and why. This was useless as well as I had bought something else from the same department and I couldn't differentiate the two on the receipt. I asked 3 different employees to show me where in their return policy does it state this. I told her to put her own hand on it so she could see herself that when it was touch the glitter fell off. Extremely rude service. Hobby Lobby may refuse any return without a receipt. I have been doing calligraphy for over ten years..I think I know how to work a dip pen and ink. I went back to the fabric dept and there was the exact fabric. Maybe it depends on location? They didn't offer me store credit, exchange or anything. I got them home, and my daughter informed me that they were the incorrect ones - as these are oil based and I was to get wax based ones. The items were in their original bag. Once I got home I tried calling but there was no answer (as I figured given the drive home being 20 minutes) but I was hoping there would be an answering machine at least to leave a message. I haven't shopped there since they decided to fight the ACA provisions for their employees on "religous grounds." Easily cuts heavy-weight materials, like chipboard, rubber and more. Ends at midnight PST 07/31/22. When I went to look at the receipt to see if it would be worth it to return it, it only gave me the department the glass was from. I ordered on line 12 yds of trim for curtains and received the wrong order after waiting for a month to receive it. I got a call back from customer service and was told "that the art department manager said she would happy exchange the products but I was DEMANDING my money back and how she was explaining to me how I used the product wrong and how the ink reservoir had too much ink"Yea..no. I left Michael Store to shop with Holly Lobby, I have no problem going back and continue my business with them. I threw away that stupid piece of paper that came in the package with my items!!! Instead I was instantly greeted with sarcasm and suspicion. I paid over $40 for a bronze heron. 
I am so looking forward to a replacement of this item that came broken in the box. I will know next time that HOBBYLOBBY does NOT stand behind their products. I only went in to look for some material for my husband's robe we are going to make but they are still a nice place to buy crafting supplies, and just all different kinds of stuff to do. cricut air explore machines lilac accessories die cut crafts hobby lobby scrapbook paper supplies Michaels is a whole lot better!! There's a perfectly good barcode on the back of all of their items. I just tried to return some fabric to Hobby Lobby. That is a great Christian company for you. I realize this is only 2 cents, however, if they do this on all returns, then this is adding to their bottom line. Picked up a good one and waited in line. Im bringing it back tomorrow to ask for a refund because I di not spend 200 dollars on something thats already been used and looks like. Michaels is the biggest Cricut destination store in the world for your favorite die cutting machine, cutting materials, and accessories. HELP! So now I go to Michaels and JoAnn's as much as possible. I also can't believe they did not have 2 cents in any of the other cash registers. Michael's craft store is a much more pleasant shopping experience! As far as being a "Christian" owned store, they are still a business, not a charity. He made me feel like a criminal! Then, they refused to give me a refund because the fabric was only 3/4 of a yard, which is the amount that I purchased. Copyright 2012 - 2022, ReturnsAndRefunds.com. I had ID, the online order info, the packing slip, the card I purchased with, and the item was new/unused. Think this is a bad policy and an inconvenice to your customer not to be able to return to a local store merchandise that was placed on line and the wrong. Not sure what to do to prove it was left at the store. For questions or concerns regarding recent orders or product availability, please contact us. Also, the refund policy that is posted at the register AND the back of the receipt says within 90 days of purchase you will gladly exchange, give store credit or issue a refund. I was within my 90 days and had the receipt for my purchase but was still refused a refund my because the fabric was wrinkled. When I went to take it out and touched it again the glitter did the same thing. He never got it. I am so disappointed to discover that Hobby Lobby will not accept a sewing machine back if you have opened the box. On 9/2/17 we purchased a Christmas tree from Hobby Lobby. We asked to exchange it for another picture/design. I know this is no big deal for Holly Lobby the company but there are a lot of people out there. I didn't realize I could not return my online purchase to a store - that is crazy and I will think twice about going to Hobby Lobby. And was VERY rudely told that I would not get a refund and that I was out of luck. how can you find out the machine is faulty or the machine is not what you thought, without opening the box?? Hobby lobby has the worst return policy. It was only when I got back home that I found it was NOT, in fact, a brush tip, but was actually a chisel tip. They will give it to you, like everything is fine. I think that is a perfect example of discrimination. No matter where you go, your hobbies can follow you with this versatile carry case. I bought them on the 4th. I purchased 2 chair and small table and never used it, decided to return it back but the rude King Of Prussia store manager who was so disrespectful did not refund it while I had receipt and merchandise tags and returning it within the return policy. This super-sticky mat is ideal for thicker materials. I hope Micheals bankrupts you. The interior of the case has a strap to secure your machine, as well as several zippered pouches to fit smaller accessories. I also can't believe they did not have 2 cents in any of the other cash registers. Like answering umpteen million questions. Today,they've advertised that all yarn is 30% off. Discounts provided every day; marked prices reflect general U.S. market value for similar products. The receipt has only 2 items on it - a sketch book and the colored pencils. within just a few hours i get a email that my order has successfully been cancelled . Whether you liked or disliked the product. It takes me quite a while to earn $400, this is not over. Your rate will be 0% APR or 10-30% APR. Which specific features you liked or disliked, and why. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. No one is responding to the emails I have sent. I will never step foot back in one of your stores and anything I have at my house from hobby lobby will be taking to goodwill. I have spent A LOT of money at Hobby Lobby just in the last year. 50 characters remaining, 255 characters maximum I just added another reason why I won't shop there - ever. They were on sale that day I think, so they were LIKE A DOLLAR!!!!!!!!! I wish I can show you the snow didn't know nothing to give me problems about taking my item back because my son came in at 17 years old. I am shocked! Going to take 7-10 days to get my money. I had the receipt. Does anyone know if they will allow you to return a custom ordered frame? I or other people should NOT have to suffer for your poor choice to smoke.