Or visit our spare parts webstore www.academysuppliesonline.co.uk. I don't like returning stuff, too much hassle just to return it to get a brand new one. The machine made it easier, Reviewed in the United States on January 20, 2021. Finally, the product itself looked lightly scratched, looks like it's been used for a few weeks. Don't have to run work through it twice just to be sure it's done right. Temperature is not hot enough. Check power is turned on at plug and at machine (on/off switch). The only real complaint I have - and my message to you - is this: DO NOT REGISTER YOUR PRODUCT WITH FELLOWES!!! If you cant vary the machine settings, try using a thicker pouch. Using a pouch that exceeds the maximum thickness specified for the machine. Make sure you follow the directions and run the cleaning paper through frequently to clean the rollers. Please run white card (between 160 300gsm) through the machine to absorb any residue on the rollers. It heats up super fast and the auto thickness detection is wonderful. It's heavy so it doesn't move while running. I don't use it a ton, but as long as you follow the instructions, it works as advertised. Repeat process until rollers appear clean. With the carrier sheet, it comes out completely perfect. It is now less than 24 hours later, and the e-mail address I used (which I hadn't used for almost anything else in months) has now suddenly been bombarded with spam! Irregular shaped items have been laminated without the use of the Expert Pouch Jacket. The main cause of this is due to the machine being jammed. Check Fuse in plug and at power connection on machine. Reviewed in the United States on June 2, 2020. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Fellowes Laminator Venus 2 125, Rapid 30-60 Second Warm-up Laminating Fellowes Laminator Venus 2 125, Rapid 30-60 Second Warm-up Laminating Machine, with Laminating Pouches Kit (5734801), Black, Silver, 5.1" x 21.3" x 8.2", Learn more how customers reviews work on Amazon. Yes it is pricey BUT it is so worth it! WHERE CAN I BUY GXL 125 FELLOWES LAMINATOR? I would use a cover sheet if laminating with a thinner mil laminating pouch. I would recommend to use a carrier sheet. I make book covers using printed pages on 32 lb paper with 10 mil laminating pouches, so have reached the maximum capacity for the laminator. But it just left a bad taste. For training and security, all telephone calls will be recorded. My kids absolutely love using this. Leave machine on for a few minutes longer than instructions indicate. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The Manual has folded already. This page works best with JavaScript. My Fellowes Cosmic A3 has a piece of paper wrapped, i just put in a 3 mil laminating sheet in with a 5, I tried to laminate a regular sheet of paper but w, My Mars A3 is jammed, because I have put the pouch, I failed to tell coworker that folder side feeds i, Laminator was working but will not heat up, We put a laminating sheet through the machine and, My Fellows Laminator Jupiter 125 is making a noise, Laminator jammed, pouch all in and the reverse is, Hello, the pouch is wrapped around the roller on m, Once the machine is switched on, the beep sound do, I loaded two small cards into a clear pouch and fe, Copyright 2020 Inmar-OIQ, LLC All Rights Reserved. Box taped uncleanly. Reviewed in the United States on July 9, 2022. I did this, thinking I needed to make sure my warranty was in place. fellowes cosmic 2 95 how to remove stuck paper, how do I open a Fellowes Office Laminator Venus 2. By "bombarded", I mean 2,500 junk e-mails (many in Cyrillic/Russian) in less than 24 hours. best money we ever spent and saved thousands of dollars in the same product from a professional printer. Press and hold reverse button to ensure that there is no material jammed. Check the pouch thickness does not exceed the maximum thickness for the machine. Check the setting is correct for the pouch being used. Reviewed in the United States on March 8, 2022. This is an excellent laminator and does an excellent job of making a smooth wrinkle free lamination. For machines with variable temperature settings, switch to a higher pouch setting or turn the temperature up and wait for the ready light to indicate correct temperature has been reached. The laminating pouch is half empty and the Expert Pouch Jacket has not been used. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. If you are not able to remove a stuck pouch then please contact us via the. When the lamination starts to come out of the machine, gently pull the material whilst still holding the reverse button down. Reviewed in the United States on May 15, 2020. For thicker documents, you may need to change to a thinner pouch. Try a different heat setting (where available). Purchased this machine in 2018 for use in a restaurant setting. So, it's definitely been refurbished. Check the settings on the machine are correct for the pouch thickness. Reviewed in the United States on May 1, 2021. Ensure that the contents have been placed inside the pouch correctly, that the pouch is not cut down to size, and that all pouches are fed into the machine pre-sealed edge first. This machine heats up fast, and laminates even up to 10 mil beautifully on the first pass. This has to be one of the better laminating machines that we have owned and we have owned a lot (currently own 6). I'm keeping every material including a box just in case. Not sure if Amazon refurbed it and sold it as new, or Fellowes did. Temperature is too hot. It also analyzed reviews to verify trustworthiness. The power cable tie wasn't clean. Have literally run 7m to 10m sheets "thousands" of times without issue. Disabling it will result in some disabled or missing features. Leave document on a flat surface to cool before handling. If low quality pouches have been used or the machine has not been regularly cleaned, excess glue could have built up on the roller. If you have a problem with a machine you have purchased please look through the Troubleshooting Guide below to see if you can easily remedy the fault before contacting us. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Check the setting is correct for the pouch being used. If the document is retrieved run a sheet of white cardboard through the laminator 2 or 3 times to absorb any pouch residue that may be left on the rollers. Reviewed in the United States on May 19, 2017. For machines with variable temperature settings, switch to a lower pouch setting or turn the temperature down and wait for the ready light to indicate correct temperature has been reached. You can still see all customer reviews for the product. Reviewed in the United States on July 4, 2022. Ensure the document is removed from the machine as soon as lamination is complete. Please follow steps as above to remove the jammed material. Stopped working after six months, but they very kindly replaced it under warranty even though it turned out to be completely our fault. This was an excellent investment. Your recently viewed items and featured recommendations, Select the department you want to search in. It is super easy and does a fantastic job. Switch the machine to cold and ensure that the machine is in a well-ventilated area. I would buy this again in a heartbeat! This laminator is really nice - heavy-duty, laminates 10-mil with carrier pouch no problem, smooth and quiet. If you have followed the troubleshooting guide and still experience problems with your machine, please phone the please phone the Expert laminator helpline on: +44 (0)345 611 8020 or click here to submit a technical query. Please make sure that you are posting in the form of a question. If the document has an end outside the laminator, hold the reverse button down for at least 20 seconds. I bought this new (sold and shipped by Amazon). Reviewed in the United States on June 26, 2019. A little pricey but when you laminate as much as teachers do it's worth every penny. Without the carrier sheet, it was starting to leave little glue marks on the document. Reviewed in the United States on November 9, 2021, I made bookmarks in loving memory of my beautiful sister! (Never force it as it could damage the rollers). Reviewed in the United States on February 14, 2022. It does leave a glue line, sometimes two that have to be cleaned off when not using a cover sheet. Ive been trying different laminators but decided upon this one because it has a sensor that can sense the thickness and choose the appropriate setting to laminate on. Should you not find the answer to your problem here please contact us via the Support Form. But if it shows any sign of performance degradation, I'll return it.