Be sure each keyword is correctly spelled. Nothing like calling your customer a liar!Honestly, the worst service ever. Sign up for our emails to get the inside scoop on special offers and new products. Is someone going to drive it here? What a nice surprise!Z-azzle does not have the first clue about any kind of service. As any of our members will tell you, its addictive! So I call to see what I need to do to get this rectified.After waiting on hold for over ONE HOUR someone finally answers the phone and rushes me through the call. I was suppose to get a clock delivered on the 11th and now it's the 17 and nothing. Although I repeatedly told this guy that I absolutely was not on the phone with them at 9 PM (their web site says their phone hours are 9AM-6PM), he repeatedly told me I was. Select from a shopDisney website below to see the countries we deliver to. The clothes were terrible quality and I used the return postage sticker that will cost me $10.It has been two weeks and I finely got an E-mail they got the return. That, and that they don't process orders over the weekend, so there's a serious delay on anything ordered on a Friday! THAT is how it's done! Sign in When it did arrive the photo quality was AWFUL and one photo was missing. Sign In Copyright 20042022 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Yesterday I tried for 40 minutes and still couldn't get someone to answer. !Between the product quality - POOR - and their AWFUL customer service, this company is about the worst I've encountered in a long, long time!They don't appear on Yelp for me to post a regular review, so I thought I'd come here and see if anyone else has experienced similar issues?My advice? Now you can track your savings as you go. Savour that first moment you get paid to shop. Disney DisneyPixar & Lucasfilm LTD Marvel. Excited to earn cashback? My daughter placed an order on elf.com on black friday and they got bogged down and eventually cancelled the order. I have a zero balance on this card but due to this purchase I will have to make the minimum payment with interest. Add the FREE extension to your Chrome, Safari, or Firefox browser now and well notify you when there is cashback online at your favorite retail store! ?Every time I have to call them, the wait time is at least an hour. Are you sure you want to remove the following product from your bag? Terrible service! I sell stuff with designs and have had few returns. All Rights Reserved. It's easier than wondering when my replacement product will arrive and be stuck with an over-inflated expedited shipping cost that this guy tells me was NOT promised to be refunded!Worst.Service.EVER!! I wouldn't waste my time with this site, get a refund! The fewer and more general the keywords, the more results you'll find. She had no idea what order that was. She started getting emails about another order being scheduled for delivery. Just fill out your details and link your card for when you shop locally. I couldn't take it anymore. Highly shady, unprofessional operation. On-line ordering should be easy, if not, then drop this site and order. It was my mistake by ordering from a catalogue I just got in the mail. In order to have the replacement product "expedited" to me, *I* have to pay the additional shipping fee upfront and HOPE I receive a refund. shopDisney United States delivers to over 120 countries worldwide. Try Cafe Press. The lesson I learned is to order from well known store because they charge nothing for the return shipping and credit you back the money in a few days. Once you get ahold of someone and they say "let me check in to that", back on hold you go which makes me wonder if they're ever coming back! Choose any other web site BESIDES ZAZZLE!!!!! The e-mail said it could take two billing cycles on my credit card to get my money back? Setting up an account is too easy! Your wish list will be temporarily saved. ELF sent her a small make-up set with a wonderful letter of apology for having to Cx the original order! Please select your shipping location during checkout. My worst online experience in YEARS. Unlock exclusive deals, discover in-store rewards near you, and manage your account all at the tip of your fingers. One other thing that came up in my last conversation with a zazzle rep. After today's rep talking over me constantly and just repeating his scripted replies over and over and over again I told him to just forget it and cancel my order! She was disappointed, but placed the order again and all was well. Lesson learned once again, oh well! When you shop at your favorite stores through Cashrewards, we earn a percentage from those retailers and pass a large portion back to you! The replacement product is supposed to arrive here tomorrow, but according to their web site it's still in production and has not yet been shipped! Here's how customer service SHOULD be done. I ordered a personalized tote bag that was to be a Christmas gift on 12/2/15. It didn't arrive from its location 90 minutes away for over 10 days. to view products previously added. I got screwed by ordering $170 worth of items from a site called "Winter Silks". Its time to say yasssss to cashback and start your savings stash with Cashrewards! Free Delivery over 50 on UK orders Free Returns Hundreds of Click & Collect Locations. Discover must-have colourful items from the happiest place on earth, It's never too early to start preparing for Christmas with our wide array of ornaments, Discover our cosmic collection of toys, clothing and more, Get stuck on our latest pins, and come back each Tuesday to add to your collection, We have the widest array of Disney, Pixar, Star Wars and Marvel products anywhere - for every age and every fan. I've been on hold for 20 minutes. Their re-order process is a mess. It came on 12/24. The clothes looked beautiful but were terrible. to save your wish list permanently. Their customer service is awful, phone wait time is horrendous and then they promise follow-up and never do. Find your favourite stores or discover a new one with an incredible offer. Name a place you love that no longer exists. Paid for expedited delivery, have sent dozens of customer service queries, emails, and talked on the phone, but the status still says "pending" (though "too late to cancel.") Sorry, we can't find what you're looking for. For as little as they care about their customers, they really should just give up and go home.High praise to ELF! Doctor Strange in the Multiverse of Madness, Disney Store Spider-Man: No Way Home Limited Edition Pin Set, Disney Parks Snow White and the Seven Dwarfs Package Limited Edition Pin, Disney Store Chip 'n' Dale 'Characters on Parade' Limited Edition Pin, Disney Store Hades 'Our Transformation Story' Pin, Hercules, Disney Store Stitch Surf Pin, Lilo and Stitch, Disney Store Stitch 'No Off Switch' Pin, Lilo and Stitch. I've had the worst service with a zazzle order this holiday season. This conversation is older than 2 months and has been closed to new posts. Although I first called them at around 3 PM PST - they're in Redwood City, CA - my re-order wasn't placed until 9:30 PM, so the rep used that as yet another excuse for my order not being processed in the time they said it would be.