Additionally, the company won numerous development awards. Mr. Flautt began his career in hospitality in 1963, joining Holiday inns, Inc. as Director of U.S. They were very pushy and said there would be a $1,200 to $2,000 special assessment if I didnt join Festiva.. BBB reports on known marketplace practices. Mr. Kamm, in 1996, rejoined Sandcastles as its Chief Financial Officer and was promoted to CEO in 2004. "Koester's extensive hospitality experience and involvement in varying sizes of globally recognized brands make him an asset to our team," said Fred Alias, co-founder of Sandcastle Resorts and Hotels. Terms of the deal, announced in a release today, weren't disclosed. He did not say whether his three partners at NEVS, who also operate Outfield, would be involved. Contact Looking for some fun in the water? Simply give us a call or stop by our main office where you can request more information. For more information on Sandcastle Resorts and Hotels and the company's esteemed portfolio of properties across the U.S., contact Maggie Weaver director of marketing at [emailprotected]or 850-622-3965. Its properties on the Gulf Coast include the Resort at Longboat Key Club; the Edgewater Beach Hotel in Naples; and the Sandpearl Resort on Clearwater Beach. He joined MountainTop Management (MTM) in 2004, and co-founded Hospitality Investment Services in 2006 to add development and acquisition services. He achieved Certified Hotel Administrator status from the AH&LA in 2005. Prior to the conception of Sandcastles Resorts and Hotels, Flautt founded Flautt Properties and developed one of the largest Hyatt hotels in downtown Nashville. 4000 Sandestin Boulevard South, Destin, FL 32550, Phone: 850.622.3960 | Home Be the first to review! There are so many attractions to take advantage of during your stay with us. This purchase reflects the long-term commitment of ownership to the local community and the substantial investment that will continue to support economic development for the region, Andy Berger, Ocean Properties vice president of operations, says in a release. BBB is here to help. Alias also cofounded the luxury hotel franchise Ritz-Carlton before joining Flautt to start Sandcastles Resorts and Hotels. Good Evening,I am writing as an FYI concerning Sandcastle Resort. You can go parasailing; get a round trip to Key West, or take advantage of the Casino Cruise, Pirate Ship Cruise, or a fishing charter. The former Howard Johnson Motor Lodge was, however, a vacation home for thousands of timeshare owners who bought deeds in the association that entitled them to a week at the seasonal complex, located on the waterfront near the Truro town line, and allowed them to trade that week for the same in a network of other timeshare resorts around the country. The cookies we use help us understand what information and advertising are most useful and valuable. One of the salesmen was fired and other sales representatives were retrained during the marketing campaign, he said. We value our relationships with the area's business and tourism organizations that play a significant role in the fabric of this community and we look forward to continuing and enhancing those partnerships.. The Observer Media Group Inc. respects your privacy and values the relationship we have with you. How BBB Processes Complaints and Reviews. as required for Public Notices per F.S. Careers. The resort is closed so no vacation for us. Shortly after that, owners began receiving telephone calls from Outfield Marketing, owned by three of the four men who own NEVS, saying, according to several owners, that if they didnt convert to a new timeshare plan, they would be subject to an expensive special assessment. The salesmen used high-pressure sales tactics to get the owners to surrender their deeds, pay large sign-up fees and convert to a point system that some owners say doesnt qualify them for the same amount of vacation time as their deeds did. All rentals are on a first-come-first-served basis and provided through our 3rd party vendors. They charge about 4,600 for a two-bedroom. Enjoy delicious food and great live music both day and night! The Sandcastle Beach Club vacation rental resort is located right in the heart of the beach. 4000 Sandestin Blvd., South, Destin, FL 32550. With more than two decades of hospitality experience under his belt, Gary's initial focus will include leading a $30 million renovation beginning this October at Hilton Sandestin Beach Golf Resort & Spa. Sandcastle Resorts and Hotels has played an integral part in the expansion of the hospitality industry for more than 40 years. The Sandcastle Resort, a timeshare resort on Beach Point, was never a fancy place. Once you leave the Fishing Pier youll come across Fort Myers Beach Times Square, where youll find gift shops, restaurants, and nightclubs. We receivedcorrespondence on April 2020 asking the owner's opinions on whether staying closed, opening fully or staying open for owner's only. They said there would be dire consequences with huge assessments, said Paul Ottenstein, whose elderly father signed over his four deeds to Festiva Resorts of North Carolina, the timeshare company being promoted by the Outfield Marketing sales reps. They said my deed wasnt worth the paper it was printed on, that I was going to be subject to ever-increasing maintenance fees and assessments, said Jean Gallant, who purchased her original timeshare deed in 1982. We are here to help! After the sale of Flautt Properties, Inc. in 1990, Mr. Kamm was in charge of the development of the final phase of Beachwalk Condominium project in Destin, Florida. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. We look forward to hearing from you! Our blend of financial strength, development success and hotel management capabilities provide compelling advantages to our partners and investors. Copyright 2022 Sandcastles Resorts and Hotels. Offices under his direction included Tokyo, London, Paris and Zurich. The cookies we use help us understand what information and advertising are most useful and valuable. Discover a wonderful world of aquatic adventures in the Gulf of Mexico from exciting fishing charters to exhilarating pirate cruises. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. Southwest Florida right on Fort Myers Beach. In addition to managing our portfolio of hotels and condominiums, we also provide hotel management services to other hotel owners. After entering the hospitality world as an investor while at P&G, Gary transitioned his Fortune-500 skills to the hotels full time in 2002. In 1974, Mr. Flautt formed Flautt Properties, Inc., which offered a full range of real estate services including development, construction, supervision, management and accounting. Many of the elderly owners had vacationed on Cape Cod the same week for decades, and their deeds gave them the right to pass those rights on to their children and grandchildren with no extra fee. We then received a letter dated May 2020 stating that in order to make up the lost operating fees that a "2020 Special Assessment" fee of 500.00 would be assessed to all owners. In addition to managing a premium selection of hotels and condominiums, the company provides management services for hoteliers. Johnson Properties, Inc. owner of the Ritz Carlton Hotel Company. So in order to get an exchange, my father has to use up a good portion of his points. Our blend of financial strength, development success and hotel management capabilities provide compelling advantages to our partners and investors. Ocean Properties owns more than 100 hotels spread from Arizona to Maine, plus Canada and the Caribbean. They did not give us options or how they might accomplish each option, just that they wanted input. From 1975 until 1982 Mr. Alias was the Vice Chairman of W.B. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Pru Sowers can be reached at psowers@provincetownbanner.com. His resume includes working alongside well-known brand names such as Hilton, Marriott, and IHG, amongst others. We use technology to collect information that helps us enhance your experience and our products and services. You can view work orders once complete and also submit work orders through this online area for your unit. He was ultimately promoted to Assistant to the Senior Vice President of Marketing for Holiday Inns, Inc., in charge of all international sales offices outside the continental United States. The transformation will begin with guest room remodels, followed by renovations of the resort's public spaces, from the on-site restaurants to additional upgrades. Associated with Sandcastle Resorts since the 2014 expansion of the Serenity SPA and Ballrooms. He helped formulate the structure and design of the condominium hotel projects, negotiated joint ventures and financing, evaluated and analyzed acquisitions and dispositions for the companies. Our week is this week June 7th through June 14th. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Garys hospitality experience as Manager, Developer, Owner, or Investor includes involvement in over 27 assets covering Select Service, Full Service, and Resort properties; including affiliations with Hilton, Marriott, IHG, Best Western, and others. As a matter of policy, BBB does not endorse any product, service or business. And Hegberg announced at the Sandcastle annual meeting on April 24 that Outfield had been replaced by NEVS as the sales company. In 1982, Alias and Frank Flautt, Jr. formed Sandcastle Resorts, Inc. Robert T. Kamm, began his career in public accounting with Ernst & Ernst after graduating from Arkansas State University in 1973. After a successful 6 years, he left Holiday Inns to become the President of W.B Johnson Properties (owner of the Ritz Carlton Hotel Company). Cision Distribution 888-776-0942 The seasoned Sandcastle team has successfully managed a broad range of hotels and resorts having developed, owned or managed some 39 hotels with more than 9,500 rooms including the largest and most profitable independently owned Hilton Hotel in the world, the Hilton Sandestin Beach & Golf Resort. When typing in this field, a list of search results will appear and be automatically updated as you type. ISSN# 2325-8195 Once you leave the Fishing Pier youll come across Fort Myers Beach Times Square, where youll find gift shops, restaurants, and nightclubs. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. "Gary has proven to be a valuable member of our team, and we are confident that he will thrive in his new position," said Robert Kamm, president and CEO of Sandcastle Resorts and Hotels. Sandcastle Beach Club is a vacation rental resort located in sunny The letter states that the fee is due 6-15-2020 and yet the "2020 Special Assessment" fee invoice has a due date of 01-01-2020. Book your stay at our beautiful resort, where you can just park your car in paradise and enjoy a week of sun, fun and relaxation! BBB Business Profiles are subject to change at any time. In 1982, Mr. Kamm joined Flautt Properties, Inc. - Sandcastle Resorts, Inc. The area is very popular not only for tourists, but for the locals from the surrounding cities. In 1992, Mr. Kamm left Flautt to work with a fast food franchisee successfully restructure the operations and financing of the company. Under his direction, the firm went from owning and operating five Holiday Inns to a network of 12 of the largest Holiday Inns on the East Coast, in addition to the development and ownership of five Marriott hotels. Sandcastle Resorts and Hotels has been the management team of Hilton Sandestin Beach Golf Resort & Spa since the onset of the property's affiliation with the brand. Well guide you through the process. For more information on the premier hotel, visit HiltonSandestinBeach.com, or stay up to date with its latest news and promotions on its Facebook, Twitter or Instagram. About Sandcastle Resorts and Hotels Sandcastle Resorts and Hotels develop condominiums and hotels with breathtaking views, focusing on luxury, location, value, service, innovation, and quality. BBB Business Profiles generally cover a three-year reporting period. 4000 Sandestin Boulevard, South But when he now goes to Festiva to reserve a week at another resort, Ottenstein says it costs 4,600 points for a two-bedroom unit. Alias left Holiday Inns in 1973 to join Atlanta-based W.B. USPS Periodicals Permit Get in touch with us today! We use technology to collect information that helps us enhance your experience and our products and services. Enjoy delicious food and great live music both day and night! Mr. Kamm also spent two years as a Director of Operations for Flautt Properties, Inc. Mr. Kamm has had an ownership interest in several hotels with Mr. Flautt. Over the years, Kamm has helped formulate the structure and design of the condominium hotel projects and negotiated joint ventures and acquisitions. 2021 Sandcastle Beach Club All Rights Reserved. Management Company behind Hilton Sandestin Beach Golf Resort & Spa Expands Executive Team. Alias developed the 1,500-room Orlando Marriott, which at the time and remains today the largest franchise ever granted by Marriott Corporation in the United States. You can also rent motorboats, kayaks, jet skis, motorcycles or bicycles for the day! By clicking "Accept," you agree to our use of cookies and similar technologies. This feels like they are taking their lack of business acumen out on the owners and quite frankly this is NOT the type of treatment we've ever encountered in ************. Now, we realized that we would have to suck it up and just eat our paid maintenance fees of 1200.00 and were reconciled to do so. Sandcastle Resort Condominiums now has an online owner portals in which they can view information about their condo units. Combined, Flautt and Alias have overseen countless properties and developed significant brand franchises including the largest Holiday Inn franchise and the largest Marriott in the United States. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Clifford Hegberg, a partner at NEVS, said that the Festiva point system is a better deal for Sandcastle association members because it gives them more flexibility in the length of their vacation they no longer have to take their week all at once and the points can also be used towards cruises and airline tickets. However, he acknowledged that Outfield Marketing may have been too aggressive with their sales tactics. Sandcastle Resorts and Hotels revenue is $42.1 M, Sandcastle Resorts and Hotels has 277 employees, Sandcastle Resorts and Hotelss main industries are: Hospitality, Lodging & Resorts, Sandcastle Resorts and Hotelss CEO is Robert Kamm, Sandcastle Resorts and Hotels appears in search results as Sandcastle Resorts & Hotels, Sandcastle Resorts and Hotels, Sandcastle Resorts and Hotels Inc, Sandcastle Resorts and Hotels Ltd, Sandcastle Resorts Inc, Get Free Access to Sandcastle Resorts and Hotels Contacts Info. When he converted to Festiva, he paid a $2,000 sign-up fee and received 12,900 points. Better Business Bureau Serving Eastern MA, ME, RI & VT. BBB Business Profiles may not be reproduced for sales or promotional purposes. Franchise Sales and became Senior Vice President of International Franchise Sales, which granted licenses to all franchises outside of the United States. 4000 Sandestin Blvd S, Destin, Florida, 32550, United States, 4393 Commons Dr E Ste 207, Destin, Florida, 32541, United States. Please note, the staff have always been top notch and very Customer centered. "The addition of Gary to our executive team is a natural step as we continue to grow.". The company is also responsible for the development of the Marco Island Hilton as well as the Palm Beach Florida Hilton. Since both my wife and I are in the high risk category we emailed back to ***** ******* ****** *** (******************) stating that it may be wise to stay closed since at time we had no way of knowing how long it would last. SARASOTA Ocean Properties, a hotel management company with more than 35 properties in Florida, including several prominent Gulf Coast resorts, has purchased the Helmsley Sandcastle Hotel on Lido Beach in Sarasota. http://www.tripadvisor.com/Hotel_Review-g41778-d257241-Reviews-Sandcastle_Resort-Provincetown_Cape_Cod_Massachusetts.html, http://www.yelp.com/biz/sandcastle-resort-condominiums-provincetown, International Association of Better Business Bureaus. Please take a moment to review our Cookie Policy and Privacy Policy. Before joining the company, Gary began his venture into the hospitality world through successfully contributing to the development and rebranding of more than two dozen properties. 50.011. But it will do it under a new name: the Sandcastle Resort at Lido Beach. Trouble died later that year at the Sandcastle, which reverted the hotel's ownership to the Helmsley Charitable Trust. g performance and asset value growth. Business ProfileBusiness Profile for Sandcastle Resort and Club, Inc.ResortMulti Location BusinessFind locations, Customer Reviews are not used in the calculation of BBB Rating. "We are thrilled to welcome Gary to the executive team," said Frank Flautt, co-founder of Sandcastle Resorts and Hotels. He filled positions of increasing responsibility in high-speed manufacturing, Customer Service (including operation of a 1million square foot distribution center), and as Internal Consultant leading Total Quality / Zero Defect Culture implementation - receiving the Award for TQ Excellence from the Japan Institute of Plant Management. The team has developed, owned, and managed numerous hotels including the largest and most profitable independently owned Hilton Hotel in the world, the Hilton Sandestin Beach & Golf Resort. This is a multi-location business.Need to find a different location? Owner Area: Owners can submit edits to their online rental unit descriptions. As a successful owner-operator, we understand the direct contribution professional management makes to operatin g performance and asset value growth. Sandcastle Resort and Hotels' blend of financial strength, development success and hotel management capabilities provide compelling advantages to partners and investors. Robert Kamm joined the team more than 35 years ago and has played a key role in further expanding the Sandcastle Resorts and Hotels portfolio. Wed be lucky to get three weeks, Ottenstein said about the Festiva system. 905 Estero Blvd. Gary has been a part of the Sandcastle Resort and Hotels team since 2014, having assisted with property expansions at Hilton Sandestin Beach Golf Resort & Spa, the management company's largest and most successful property to date. Gary began his career with the Procter & Gamble Company after receiving his degree in Mechanical Engineering from Christian Brothers University in Memphis, Tennessee. After graduation, he joined Holiday Inns, Inc. of Memphis, Tennessee as National Sales Representative in Los Angeles, California for the then 1,100 inn hotel chain. All rights reserved. In 1990 in addition to continuing to develop hotels, Mr. Flautt began developing condominium projects throughout north and south Florida. Ottensteins father bought his one-bedroom and three studio deeds in the 1970s and used his weeks for family vacations. Fort Myers Beach, Florida 33931. Gary has managed 21 Properties, developed 5 Select Service properties, and Re-Branded / Re-Built / Re-Licensed / Re-Financed / Refreshed 10+ projects. This complaint is for the board of trustees and what feels like price gouging due to the covid-19 crisis. Our one and only vacation is our timeshare at Sandcastle. "We are looking forward to Gary taking on a larger role in expansion across our properties.". Telephone: 850-622-3960, Hilton Sandestin Beach & Golf Resort & Spa During his nine years with this prestigious firm, he served as Vice President of Marketing, Vice President of Development, Executive Vice President of Operations, and ultimately as Chief Operating Officer. I was fairly strongly urged that I needed to give them my deed and join Festiva for $2,900, said Ellen Williams, who purchased her deed in the early 1980s. Fred V. Alias began his distinguished career in the hotel industry after graduating from the University of Mississippi with a BBA degree in marketing and sales. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Destin, FL 32550 Executives of Holiday Inns, Inc. named 8 of the hotels managed by Flautt Properties in its worldwide system's Top Twenty Inns. Gary was appointed Executive Vice President in 2022 to supplement the capabilities of the established management team, applying his unique ownership perspective, broad management skills and technical capabilities. 800 Sandcastle Dr Port Aransas, TX 78373, 2022 Sandcastle Resort Condominiums | Terms of Use | Privacy Policy. Gary consolidated the management operations of MTM into Hospitality Investment Services where he remains Partner & Principal. For more information on the property management company, visit www.sandcastlehotels.com. One of the first things you will see when you hit the beach is the Fort Myers Beach fishing pier, where you can capture the most marvelous sunsets. DESTIN, Fla., March 24, 2022 /PRNewswire/ --Sandcastle Resorts and Hotels, the seasoned property management company behind Hilton Sandestin Beach Golf Resort & Spa, announces the appointment of Gary Koester as the new Executive Vice President. The seasoned Sandcastle team has successfully managed a broad range of hotels and resorts. The seasoned Sandcastle team has successfully managed a broad range of hotels and resorts having developed, owned or managed some 39 hotels with more than 9,500 rooms including the largest and most profitable independently owned Hilton Hotel in the world, the Hilton Sandestin Beach & Golf Resort. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. from 8 AM - 9 PM ET. Sandcastle Resort Condominiums Under the previous system, owners could exchange their Sandcastle weeks for a larger unit than their deed called for if it was available. The hotel made national news in 2007 when real estate mogul Leona Helmsley bequeathed it to her Maltese dog, Trouble, when she died. 2022 www.wickedlocal.com. In December 1990, when Mr. Flautt sold his 100% interest in Flautt Properties to more actively pursue the expansion of Sandcastle Resorts, the company was managing 18 hotels. Officials with Delray Beach-based Ocean Properties say the 177-room hotel, built in 1953, will still offer most of the same services, from corporate retreats to beach weddings. Sandcastle Resort and Club is an Oceanfront resort on the beach in Provincetown, Cape Cod, Massachusetts. All rights reserved. The Observer Media Group Inc. respects your privacy and values the relationship we have with you. The firm also owns more than a dozen properties in New England. That changed, however, in 2008, when a Mashpee-based development firm, New England Vacation Services (NEVS), bought up all the unsold weeks at the 136-unit Sandcastle Resort. Copyright 2022Observer Media Group, Inc., All Rights Reserved. Sandcastle Resorts and Hotels develop condominiums and hotels with breathtaking views, focusing on luxury, location, value, service, innovation, and quality. About Hilton Sandestin Beach Golf Resort & Spa Hilton Sandestin Beach Golf Resort & Spa, managed by Sandcastle Resorts & Hotels, is located on the sugar-white sands and emerald-green waters of Northwest Florida's Gulf Coast near Destin in South Walton, Fla. Northwest Florida's largest full-service beachfront resort hotel boasts 590 spacious accommodations, more than 62,500 square feet of award-winning meeting and event space, a world-class spa and state-of-the-art fitness center, six on-site seasonal dining venues including the Emerald Coast's only AAA Four-Diamond steakhouse abundant resort recreation options, access to championship golf courses, and close proximity to the area's best attractions. It was listed for sale last year. "His management approach and expertise will be instrumental in the company's growth in 2022 and beyond.". Need to file a complaint? When Frank Flautt reached out to Fred Alias the two hotelier titans joined forces to create a successful recipe for developing and managing both service and hospitality. Sandcastle Resorts & Hotels Johnson Properties Inc. (owner of the Ritz Carlton Hotel Company). This field is for validation purposes and should be left unchanged. Your California Privacy Rights / Privacy Policy. Later, he became an audit manager with Rhea & Ivey, a regional accounting firm where he had the responsibility for the firm's larger clients in various industries including manufacturing, construction, retail and wholesale sales, medical practices and hospitality. The complete story can be found in the May 6 edition of the Provincetown Banner. Here's a list of some of the top trending technologies and APIs used by Sandcastle Resorts and Hotels. What do you think? The area is very popular not only for tourists but for the locals from the surrounding cities. Hilton Sandestin Beach & Golf Resort & Spa. An explanation of the owner area is.