After I arrived and talked with a man to assist me, she continued to say if I didnt complete the transaction soon they would close and I would not get the car. The cars are nice and reasonable. for your upcoming group vacation with a debit card or a credit card to get huge discounts on van rental options such as our 12 passenger van rental and 15 passenger van rental. CRACKING VERY INAPROPRIATE JOKES. Otherwise they would be closed and couldnt help me. Customer service was excellent. I declined the rental and walked out. Other exclusions to SLI are listed in the SLI policy. The manager at NextCar is a great person. They are The customer service was horrible although, this is the first time Ive ever had this experienceat the location. The counter associates that I have dealt with have been absolutely courteous, friendly, helpful, understanding and darn good individuals. Coverage begins at the greater of: 1) your personal auto insurance or 2) the state minimum financial responsible limits and provides supplemental coverage from that amount up to $1,000,000. Iappreciated his help and service. Besides the car having a smoking smell, everything from start to finish was perfect! world's leading rental companies to ensure you have access to reliable and trusted providers. 1. Size and passenger capacity are the very first things that affect the Only real complaint is that when I reserve a vehicle I always try to reserve a hybrid but not one of the last five times has it been a hybrid available by the time I actually go to pick up the vehicle, I honestly love renting from this location and will continue to do so. National, etc. I believe that discounts should be offered to repeat renters. Need a special car for a wedding or gala at Martins West? When I got up I returned it. Employees was not trained. The answer is no I will NOT recommend nor use you again in the future!! Bringing a group of friends or colleagues to Baltimores Inner Harbor? Reviewed by 195 customers. Car was quickly cleaned, but much neglected. If you forgot your password, you can click here to recover your account password. I know its difficult tokeep upholstered seats clean and came to except the fact that they were badly stained. of the area, use the street and satellite views. The staff at the catonsville location are very friendly, professional and helpful. The employee at BWI failed to check the car in. You ask would I recommend you to someone else I needed a car the next weekend and chose someone else. Your customer ser4is the best. This company is a big part of my success, HUGE rip off! We are conveniently located on Rt. On our website, you can rent a passenger van from the best car rental companies at Baltimore. We may or may not grant an extension or decline to grant it for the entire period you request, in our sole discretion. The next time you book a reservation we will automatically use the contact details you provided to help expedite your booking process. AVR may update your Profile as necessary to correct contract ID numbers. The Prestige Program is exclusively offered at our Los Angeles (LAX) location. The following Terms and Conditions form part of the Master Rental Agreement You agree to the terms below, provided any such term is not prohibited by the law of a jurisdiction covering this rental, in which case such law controls. You can choose to drop off the 15 passenger van at any of our rental locations based on your convenience. There are preventative measures your company should take to ensure that your customer's are not paying forservices that are not honored. Also systems failure appeared on dash and car cut offin the middle of the road. 4. other wise I would go to Enterprise one block further they have good service but prices are not good for long term rental. Renter must return it sooner on our demand. It all worked out but created a significant delay in departure. In any case, a copy of the policy and/or certificate will be available for your inspection at our main office. I should have read that deceiving contract before taking the car. However, there are times when I rent a vehicle and I request a certain class of vehicle, only to find out once you arruve to rent your vehicle, that particular type of vehicleis not available and a substitution within that class of car is likely of what you have to choose from.I don't likethat, if I want to rent a particular make or model, then my choice should be granted. VEHICLE RETURN: Renter agrees to return the vehicle to us in the same condition you received it, ordinary wear and tear excepted, on the date, at the time, and to the location specified in the rental document. You will enjoy a fast and hassle-free process to rent a van at Baltimore - Airport, MD step by step: As stated by the majority of rental companies, you must be at least 25 years old to rent a van at Horrible experience! 19. You understand that unless required by applicable law, we will not provide (a) coverage for fines, penalties, punitive or exemplary damages; (b) coverage for bodily injury to you, or your death while not a driver, or any member of your family or the drivers family related by blood, marriage or adoption residing with you or them; or the drivers family, or to a fellow employee arising out of or in the course of employment; (c) defense against any claim, unless we are required to provide primary protection but in such event not after the applicable limits of protection that we furnish are tendered. We are professionals. If the law of a jurisdiction covering this rental requires conditions on Loss Damage Waiver that are different than the terms of this Agreement, such as if your liability for ordinary negligence is limited by such law, that law prevails. We understand the travel needs of families better than any other renter in the country. The most popular 15 passenger van is the Ford Transit Wagon. powers, which allows you to make the only best choice. With Rental24H.com you can If you are booking a passenger van for a weekend trip, you should inquire about weekend deals that we run on that particular weekend with our customer service team. 8. I informed staff when i dropped the vehicle off well before it was due back. As a rule, vans are larger than regular passenger cars. All charges for the repossession will be Renters responsibility. The manager at location didn't even talk tome. The process didn't hold me upfor one minute. In Baltimore, MD, USA, you can enjoy a budget van rental price of $35 per day. Joining is easy as accepting our one-time sign-up process. Activation code is emailed to your registered email address. But when i returned, i was charged extra $60, they were not willing to listen, i didn't know the guy whom i spoke to, even the way cust care was talking, it was very rude. PERSONAL ACCIDENT AND PERSONAL EFFECTS COVERAGES (PAI/PEC): PAI/PEC is not mandatory and is available to all renters. All Communications in either electronic or paper format will be considered to be in "writing". I will not rent from any other place. Yes, AVR offers weekend deals on Friday through Monday rentals at participating locations. I received a refund on my credit card. As always great customer service, cars are clean and ready to go. By checking the box below you are indicating that you have read and agree to the Master Rental Agreement document provided below. Renter agrees to provide automobile liability comprehensive and collision insurance which covers Renter, the Company and the rented vehicle, with at least the minimum liability and property damage coverages required by California law. locations. The cargo van for rent has a The check on my credit card insurance was endless. Baltimore, MD without any restrictions or additional fees. Ive already spoken with the manager already, It was not the vehicle I rented not even close to what was pictured. To create a free member account, please begin by selecting an email address and password you would like to use to access your account. Compare all the the Large van option; Include additional options into the deal if necessary; Enter the main drivers personal and payment information; Find the your van rental company's office at Baltimore; Go to the parking lot and start your trip. WILL NOT RETURN BACK. I'm very disappointed that Next Car has an individual in a management position that feels he is above the law and can speak to folks any type of way. Or visiting the Washington DC? COLLISION DAMAGE WAIVER (CDW): Collision Damage Waiver (CDW) is not insurance and not mandatory. I will be calling alittle later on. What sort of A/C do AVR van rentals have? Navigate to the next part of the registration process by using the controls located on the bottom of this registration form. This is terrible. They are friendly; yet professional. It is less likely I ever rented from that place again. A similar van rental means that the car will be of the same To read more about the benefits of the AVR Prestige Program, click here. Renter authorizes Company to charge Renters credit card and to use any rental deposits for the pre-calculated charges, and upon return of the Vehicle for any fines, fuel charges, or other fees and expenses for which Renter is responsible under this Agreement. Friendly staff. It would be perfect to rent a van in Baltimore - Airport immediately after arrival. CITATIONS/VIOLATIONS: Renter is responsible for all traffic citations/violations incurred during the term of the rental. The van comes with Sync4 smart technology that provides: This technology keeps you informed about parking availability, traffic, and weather conditions. A high-quality stereo system with features such as an in-built AM/FM and CD player can make your journey stress-free. Regards Rosario Barresi 504 Crosby Rd, Catonsville 21228, Gerald the manager was awesome, got me in and out very quickly was friendly and polite. Hertz, Avis, Dollar, Sixt, Thrifty, Enterprise, Budget, Alamo, etc. cheap But This is something I will not accept and moving forward I will now second guess spending my money with Next Car unless I have no other, The staff that attended to me lacked simple professional courtesy, Catonsville staff very professional and approachable . I spend a lot of money with Next Car Catonsville and last week I received a call from the manager and he was extremely rude andwas addressing me like I was beneath him. My personal experiences in renting with NextCarr are whatI would consider to be extraordinary. This is my 3rd-4th time renting from this location and will rent again. Renter will not operate the vehicle if it is damaged or in in need of repair and Renter will be responsible for all damage to the Vehicle resulting from such use. Ford Transit is the best choice for your vacation travel for its features such as: Chevy Express is another model that fits your requirements of group travel. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic in accordance with our Privacy Policy. Find a multiple selection of van rental deals at Baltimore - Airport, Maryland for your particular needs. WhenI called back she told me as long as I arrived before closing there would be no problem. Changes in the Master Rental Agreement must be in writing and signed by an authorized officer of AVR. I told him the way he called meand spoke was very disrespectful and that you don't treatcustomers that way especially customers that spend a lot of money with your company. In the event any Term or Condition of the agreement is prohibited by the law of a jurisdiction covering a rental, that Term is in that jurisdiction, ineffective only to the extent of that prohibition. price ALL OTHER DRIVERS ARE UNAUTHORIZED AND ARE PROHIBITED FROM OPERATING THE VEHICLE. Renter must report all accidents involving the Vehicle, or theft of the Vehicle, or vandalism to the Company within 24 hours of occurrence, and to the police as soon as Renter discovers them. hearts Book your rental car in advance, or take advantage of long-term rentals to get an even lower rate. We will be expanding the Prestige Program to all of our locations shortly. Everything went smooth the whole rental process with next car.. definitely will rent with them again, Always courteous and professional! If Company elects not to repair the Vehicle because the damages are severe, Renter will pay Company retail value of the Vehicle before it was damaged, plus administrative charges and the cost of collection, including attorneys fees, less any amount Company receives for selling the vehicle. USE RESTRICTIONS: Renter will operate the Vehicle in a safe and prudent manner. This Master Rental Agreement is between you and Airport Van Rental (AVR) and covers every rental of a motor vehicle by you from AVR under the Membership Program. The people were so rude. My husband and I came in twice to rent a vehicle and his personality lights up the room. This NextCar location was the absolute worse experience Ive ever had with NextCar. With moving van rental, youll enjoy a quick and efficient experience. Very professional. I went to see if my deposit was returned & found additional money had been taken. Ford Transit, a 15 passenger van, increases your convenience and comfort throughout the journey. Changes to the Terms and Conditions will be posted as they occur on the Airport Van Rental web site at Airportvanrental.com and will govern all rentals even if the terms are different than at the time of your enrollment in the Membership Program. I'll definitely be back. Under the toll program, once you pass through an electronic toll you will pay a convenience fee of $4.95 for each day of the entire rental period, including any days on which toll service is not used, up to a maximum of $24.75 per rental month plus incurred tolls a maximum prevailing rates, posted by the toll authority. Showing latest 130. 2. AVR may change the locations where Membership Program rentals are available. Gurss what? travel, business, and commercial purposes. Meaning, when I decide to rent a vehicle, you want and need a reliable and dependable car, with some perks of the vehicle. Evenif the company can always take the care to another car wash, to present a clean car for rental. It would be appreciated if from time to time thata decision is made to provide a dedicated renter some type of incentive to continue renting from next car. Customer service was exceptional The was brand new my overall experience was exceptional and I would recommend friends and family to your business! of travelers with high reliability, a spacious modern interior with enough seats for 15 passengers, and an They vary in VEHICLE: The word "vehicle" means the vehicle rented to you or its replacement and includes tires, rims, tools, equipment, accessories, keys and vehicle documents does not belong to the Renter but is delivered to Renter for rental purposes only and in good operating condition. All our vehicles, including SUVs, minivans, 12 passenger vans, and 15 passenger vans, are equipped with dual A/C that gives additional comfort for passengers. I had stopped renting from NextCar because the cars always smelled like weed and the customer service wasn't that great (this was about 10 yrs ago) but I received great and professional service from Larry and the car was also pretty clean and smelled fresh. This resulted in my credit card being charged for two additional days. The staff is warm, friendly and inviting. and Thefe was a terrible odor left in car that was rented to me of obscene tobacco smell. capacity, size, fuel efficiency, and price, so you can be sure of getting the best deal for your purposes. -Justin Anderson 443.691.5010, Service was great friendly staff and customer service was A+, The car was dirty inside and out ..I had to remove a water bottle that was in there from last customer.. GMC Savana, Chevy Express or Ford Transit. at Baltimore - Airport. Please enter the contact details requested below. It does not cover the replacement costs of lost keys, or expenses resulting from violation of the use restrictions listed in paragraph 12. For all of the provisions herein, the term Renter shall include any and all additional and authorized drivers. AVR is a rental company specializing in van rentals. As a result, you will save your money and time. passenger Just tell us your preferred pick-up location and pick-up date at the time of booking so that well ensure the van is readily available in a neat condition just before your chosen time. RESPONSIBILITY FOR LOSS OR DAMAGE: If the Renter does not accept and pay for the Collision Damage Waiver, and or accepts and pays for the Collision Damage Waiver but is in violation of the provisions of paragraph 12, Renter is liable for all damage to or loss of the vehicle based on repair costs or estimated repair costs, and at Companys option, diminished value of the rental vehicle as determined by Company, plus towing, impound fees, loss of use (regardless of fleet utilization) and administrative charges, regardless of whom is at fault for causing the damage or loss. SLP is supplemental and does not provide basic primary coverage. The overall experience was very bad, while returning the car, i was getting little over than my fixed time, i called the office and i was told it will be ok for today, they will waive it off. 11. This amount usually ranges from $25 to $35 per day and depends on the specific You further agree that AVR has the right to change these Terms and Conditions from time to time either upon written notice to you, in paper or electronic form, or upon our posting such changes on the Airport Van Rental web site. Do you want to move to another city? Now, you can watch your favorite movies, listen to songs you like, and easily browse throughout the journey. The specific rental company, the length of the rental period, and current demand also matter. We may, in our sole discretion, terminate the Membership Program or your participation in the Membership Program at any time by written notice to you. Very kind and helpful! I received a phone call that they had notreceived the car yet. 14. The representative who helped me was patient while he was presented with out of the ordinary issues as he attempted to verify my insurance information. RENTER RESPONSIBLE FOR PROPERTY: Renter is solely responsible for any property left or stored in the Vehicle, shuttle bus, or anywhere at the renting location, no matter who received, stored or handled the property. However, you can also very disappointed in condition of the van i rented a 12 passenger with step and i got a 15 I really had not looked at inside all that good when i went to my house , But bestway to describe the smell was having a bunch of Old Wet dogs in the van , so i went home floor looked muddy but it had been moped out but they apparently never rinse that mop out , as i got to back seats look so bad with stains that looked awful , i went back to location in catonsville , ask them to come document the seats condition , i had friends coming in and i knew they would be wondering what theywhere sitting on , so rep came out and then manager sorry about this then go get me another van it actually a 12 passenger that great But i could not use it due for service I understand that , so finally I am running out of time and they give me a 15 passenger van but it had no step , Iask the manager I said i been really inconvenience , I should get some discount , sorry we dont discount , Like to t. The manager at this location is awesome. These include both large international brands and small regional agencies, which gives you a wide range of deals Ford Transit Passengervan is the most popular van rental option in Baltimore, Maryland. No worries! It provides ample legroom and sufficient cargo space for additional luggage. Im allergic to dogs and asthmatic. This was my first time renting from you all. Will use your services again. Consider the fact this is a pandemic due to COVID 19 and cleanliness has been of paramount importance and I had to sanitize my own car. choose Alamo Rent A Car is a best-rated passenger van rental company in Baltimore, MD. people and is perfect for a family trip. When we returned it, the said that it was full. Manager was very rude. To the fullest extent permitted by law, Renter agrees to indemnify and hold Company, its agents, employees and affiliates, harmless from any and all claims, losses, expenses and damages, including reasonable attorneys fees, for injury or damage to persons or property of any kind or nature whatsoever (including death resulting from such injury), caused by, resulting from, arising out of, or occurring in connection with the rental of the vehicle pursuant to this Agreement. , minivans, 12 passenger vans, and 15 passenger vans, are equipped with dual A/C that gives additional comfort for passengers. AVR is a family-run business with deeply-rooted family values and a customer-first mindset. MISCELLANEOUS: Renter will pay all costs incurred by Company and will defend and indemnify Company from all claims, demands and lawsuits resulting from (a) operation of the Vehicle; (b) any action by Company to secure the return of the Vehicle or otherwise enforce the terms of the Agreement;(c) any action against the Company resulting from a breach of this Agreement; and (d) the issuance of a warrant for the arrest of Renter or any person operating the Vehicle. Snow chains are prohibited unless a) required by order of law enforcement agencies or park rangers; b) or necessary to drive safely through areas where snow, ice, slush or mud creates dangerous driving conditions. Looking for a suitable rental vehicle for your upcoming group vacation? At the same time, 21-24-years-old renters are also allowed, You may terminate your enrollment in the Membership Program at any time by ________________. Arbitration will be conducted in the City of Los Angeles, CA in accordance with the US Arbitration Act. Staff is always courteous and friendly!!! Will never rent with any other car rental place!!!! You dont need to pick up the van from the same location where you make the booking. 13. You may also change your preferences and/or your acceptance or declination of optional services, products and benefits, via the terms of a written rental agreement prepared by the lot attendant and signed by you. I continued to ask him was he okay (John). Will keep in mind when I return to area. rental period, the lower the price of each individual day. Tip: Please make sure your new password is atleast 6 characters and has atleast 1 upper case, 1 lower case & 1 digit. the vehicle smelled like someone was smoking weed in it heavy. When I received my rental it had two location of baby roaches. I explained that I called in and spoke with someone the day before and hebasically could careless. At the same time, one way cargo van rental is also an ideal solution for intercity or category. Larger vans can be used for group trips of 10, 12, or even 15 A 15 passenger van with automatic transmission is a perfect choice when you are traveling on long-distance vacations. Thus, it will cost you about Baltimore BWI Airport. We can't lie for a tank of gas. Initally the agent was great however when I started asking questions a hostile rude agent thought he should step in to answer .i did not appreciate that .keep bullies away from the front deskplease. While one guy told me they would not close exactly at closing time while I was stuck in traffic. Please remember that all under 25 renters are subject to a Young Driver Fee, which must be paid at the counter Great team, I like the customer service at Next Car and found this a very positive experience, Very UNPROFESSIONAL STAFF BEHIND THE COUNTER. We work with It was nauseating. The larger the car, the higher the price. your convenience, we have indicated the distance to each location, so that you can easily choose the best If this model is not 40 West in the Sports Authority shopping center behind Old Country Buffet. Coming from Baltimore Washington International and need to get around for business or pleasure? easily find the best-priced deal. During this pandemic, make sure your cars are cleaned aftereach use. Enjoy our cost-effective one way van rental to meet your personal or business needs. You can avoid the convenience fee any other charges by paying the toll in cash, using your electronic toll device, or avoiding any cashless toll road or passage. Getting a business or travel van rental on our website is even easier than online shopping. Your own insurance, or the issuer of the credit card you use to pay for the vehicle rental transaction, may cover all or part of your financial responsibility for the rented vehicle. By submitting the completed application form for the Membership Program via our website www.airportvanrental.com, you submit an offer to Airport Van Rental (AVR) to enroll as a member in the Program ("Member") subject to this Master Rental Agreement. REJECTION OF UNINSURED/UNDERINSURED MOTORIST PROTECTION: No insurance coverages are provided to Renter by this agreement unless separately purchased at the time of rental. ARBITRATION: Any dispute, claim, or controversy brought by the Renter arising out of the rental or this agreement or breach thereof shall be resolved by arbitration, administered by the American Arbitration Association under its Commercial Arbitration Rules. I got a chip in the windshield somehow bc I dont recall ever hearing an impact, I didpay the $45chip fee but still the smudges were a pain bc it was very humid and I left at 5 am so visibility was an issue, The account manager Tina she was so rude with me , my bancomake a mistake it was not even my fault and now I can't rent with you anymore for something that I didn't do , customer service is terrible. 5. Renter is prohibited from removing or disabling any electronic devices on the vehicle, and shall be charged a $50.00 fee plus actual damages if an electronic device is disabled or removed during the rental. 9. Thefe needs to be a no smoking policy in vehicles. Never again. These two individuals have hel. If Renter accepts and pays for the Collision Damage Waiver or Deductible Damage Waiver, but is in violation of the provisions of paragraph 12, the CDW or DDW will be void and Renter will owe for all loss or damage to the vehicle. Please note that don't worry about quality at such a low price, The average price for van rental unlimited mileage at Baltimore, MD ranges from $35 to needs. If we authorize you to have the car repaired, we will reimburse you for those repairs only if you give us the repair receipt. Great customer service. Then a full-size passenger van with features such as pre-collision assist, cruise control, lane braking system, dual A/C, automatic transmission, built-in WIFI, rear vision camera, and rear park assist can be the perfect choice for you. The van makes it easier for people to move in and out with its powerful slide door. You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of the deductible, if any, for which you may be liable. My son was there and he is a witness. Book a rental from AVR for your upcoming group vacation with a debit card or a credit card to get huge discounts on van rental options such as our 12 passenger van rental and 15 passenger van rental. You will receive a password reset activation code only if your email is registered with us. Even though the manager offered me a discount. Alamo offers the most affordable price for passenger van rental in of Will never do business here again. Plan Your Vacation with 15 Passenger Van Rentals from AVR. Each time the rep would say well we can clean it, but it will take some time. LIABILITY FOR DAMAGE OR INJURY TO OTHERS; INDEMNIFICATION: Renter is primarily responsible for all damage and loss caused to third parties by the operation of the Vehicle. I rented from Nextcar a few times now. This was the worst experince in my car rentals, even the car was not properly cleaned. The staff are friendly the cars ride smooth actually thinking about purchasing a car from next car they are awesome. If you do, your responsibility for damage to or loss of the vehicle will continue and all charges stated on the rental document as a periodic rate will continue to accrue until the return location reopens and we retake actual possession of the vehicle.

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