While I was in town I found a snorkeling excursion for 20$ at the hotel 150$ per person. A tax is imposed by the city: USD 1.5 per accommodation, per night, Late check-out is available for a fee (subject to availability, amount varies), Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos, Now Jade Riviera Cancun Hotel Puerto Morelos, Now Jade Riviera Cancun Resort Spa All Inclusive, Dreams Jade Resort & Spa - All Inclusive Puerto Morelos, Now Jade Riviera Cancun Resort Spa Optional All Inclusive, Dreams Jade Resort & Spa - All Inclusive All-inclusive property, Rainforest Alliance Sustainable Tourism Certification. El Explorer's Club ofrece toneladas de diversin y actividades totalmente supervisadas para los ms pequeos, lo que libera a mam y pap para que se diviertan un poco por su cuenta. Contact the property using the phone number on your booking confirmation. For us, it was a pleasure to host and serve you in our resort during your stay. No other alcohol. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. The beach and the pools. Wedding coordination seemed to go well for everyone. The rooms are very nice, modern and spacious with jacuzzis and double sinks in the bathrooms. Each of them provides a variety of activities that will keep your kids entertained, including arts and crafts, movie viewings, board games, and scavenger hunts. Both served cold food. $230 per night (Latest starting price for this hotel). Some of the deals offered at the Now Jade Riviera Cancun Resort & Spa will give you queen or king size bed options, as well as breakfast for two and free parking. I was not expecting to be ambushed with sales pitches the entire time either. We are very happy to know that your stay was most pleasant and that you were very satisfied with our service, facilities and restaurants. Charges for extra guests may apply and vary according to property policy. Sus adolescentes podrn relajarse y pasar el mejor momento de sus vidas en el nuevo Core Zone Teens Club. Overall the facilities are nice, the staff is friendly and we had well-coordinated wedding events. I tried arranging transportation from the airport to the hotel and no one responded to my emails. To have a basic yet stylish wedding, you can find at the hotel a personal wedding planner, floral arrangements for the couple, a small wedding cake, and a sparkling wine toast. Mercure Rest (French) - Fine-dining restaurant. One night we went to shower and they took our dirty towels but didn't leave clean ones and waited forever for them to bring new ones. This 550-room, 4.5-star property has 3 outdoor pools along with a private beach and a full-service spa. #NowJadeRivieraCancun #Mexico #DestinationWedding, Unique aisle runner at La Pergola ceremony location. It was the form of communication I was provided to make arrangements. Thank you for bringing the situation regarding the amenities, to our attention, as all feedback helps us to improve our product and service. Buffet food was just ok. AC in the rooms werent working well but overall I do like this place. Guests can explore the ocean with activities like kayaking, snorkeling, and deep sea diving. To be honest, that area was not much better than the rest of the property, and the guest staying there still had to eat at the same restaurants and got the same food as the rest of us. Guests who dont want to leave the luxury of their suite can order room service, which is also available 24/7. If you are interested in a basic service that will leave your face clean and smooth, make a reservation for the Mini Facial. #NowJadeRivieraCancun #Mexico #DestinationWedding, There's no need for additional decor at an indoor ceremony. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Not a member? #NowJadeRivieraCancun #Mexico #DestinationWedding, La Pergola ceremony site! The staff keeps the place impeccably clean. And the pool activities (volleyball/ aerobics) were fun. The hotel was super nice, the food and the restaurants were great. AMR Collection continuar brindando servicios de ventas, marketing y gestin de marca a Now Emerald Cancn hasta que deje de ser marca Now. I fell asleep by the pool. Transportation to the golf course is not provided. The resort itself is very modern for a place in Cancun with nice bathrooms and more air conditioned areas than most. 3 days and no currency was available until I got upset then they found currency. Then they gave me my ticket to get my luggage. The food was actually quite good for an all inclusive, something that is rare (usually the all inclusives are quite bland). CST #2063530-50, To finish creating your account, please click the link we just sent to. Thank you for your comments and we are certainly concerned to read your review. Make sure you get premier service, it is worth the extra money! Airport (CUN), which is 18.1 mi away (29 minutes by car). * Disponible por temporada. Disfrute de las vistas del jardn principal, sienta la suave brisa bajo la terraza con vista al mar o vaya a un espectculo en el teatro remodelado. Poor food choice and half of the restaurants are closed at the property. Yes, every guestroom at Dreams Jade Resort & Spa - All Inclusive comes with a balcony with some featuring ocean or garden views. Cannot be more then 28 days between check-in and check-out dates. The bathrooms come equipped with a spa bath and bathrobes for comfort. The Resort & Spa has several sports activities that guests are encouraged to partake in, including Euro-bungee jumping for kids, basketball, and soccer. Food was not impressive. Dear Obert #NowJadeRivieraCancun #Mexico #DestinationWedding, Capers Restaurant needs no added touches to be the perfect locations for your reception. Coco Cafe is great, delicious desserts and much better coffee there than in the room or room service! I was highly disappointed in the entertainment part of the resort. Participe en nuestros esfuerzos para proteger la poblacin de tortugas marinas y observe cmo las tortugas marinas bebs dan sus primeros pasos hacia su hogar en el ocano. This property is all-inclusive. In addition, they tried to sell us upgrades and have us listen to a 90 minute session and enticed us with better service. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Sincerely. This stay has listed several different cleanliness practices. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Contact the property at the phone number listed on your booking confirmation. #NowJadeRivieraCancun #Mexico #DestinationWedding, Your guests will appreciate the little aspects of the wedding that your wedding coordinator can help you with! On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. The next morning, The man called me at 7am to make sure I came. Buffet isn't open for dinner, so you have to wait for a tablet at one of the restaurants. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global). The Xcaret excursion is a good choice for those that want to take in the areas natural scenery, and it offers activities such as swimming with dolphins and learning about local wildlife. Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 11:00 AM. Yes, Dreams Jade Resort & Spa offers free parking. The website says they can change currency at the hotel. Airport (CUN): 29-min drive, 18.1 mi/29.1 km. Now Jade Riviera Cancun offers an all-inclusive vacation for both couples and families that leaves everyone satisfied. We hope you had a safe and pleasant journey back home Tamarindo Rest (Mexican) - Fine-dining restaurant. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. #NowJadeRivieraCancun #Mexico #DestinationWedding, Capers Restaurant is a beautiful location for a wedding reception. In Cin Cin, grilled salmon came half cold, half warm and the vegetarian dishes ordered by some members of our party were completely cold. Una terraza o balcn privado y una tina de hidromasaje se encuentran entre las muchas amenidades que disfrutar en este paraso todo incluido. Water activities. We did have a a good time. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. For visitors that are athletes, select the Sport Massage, as it will help to relieve your body of any pain and fatigue. Friendly staff. The bartenders were a little rude to our girls. The pool closes at 7pm. No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub. If you'd like to learn more, look at the cancellation policy on our site. Guests have pool access between 7:00 AM and 7:00 PM. Search for the cheapest hotel deal for Dreams Jade Resort & Spa in Puerto Morelos. Parents may not leave the hotel premises while their children are in the Kids Club. Another top airport is Cozumel Intl. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. De acuerdo con las regulaciones locales de salud y seguridad, algunas instalaciones y servicios pueden estar limitados hasta nuevo aviso. CinCin Rest (Adults only) - Fine-dining restaurant. Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. For guests that enjoy history and architecture, consider going on the Chichen Itza tour, which will allow you to see ancient pyramids that used to be a pilgrimage in Mayan society. Best Regards. The beach was gross bc of the seaweed but no fault of the resort. We are overjoyed to read that youve enjoyed your stay. There is also an archery area, on-site driving range, yoga classes, and game courts that can be used by guests for whatever activity they prefer. There are ample dining options with 7 onsite restaurants, including Carnival Buffet, which has ocean views. I would definitely recommend anybody looking for a relaxed vacation to visit Dreams Jade. #NowJadeRivieraCancun #Mexico #DestinationWedding, The Pergola offers the perfect view of the ocean, without the sand that accompanies a beach ceremony! Every room has a cable television and access to WiFi. 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After telling her no, 3 more people (managers) tried to offer me all kinds things. Free buffet breakfast is served daily from 7:30 AM to 11:00 AM. We would also like to apologize for the inconveniences, we have certainly reviewed this matter further with the UVC team to ensure that in the future, our guests receive a seamless experience in accordance with our procedures. Other amenities include balconies or patios, free local calls, and ceiling fans. Your dates seem to be a bit off. #NowJadeRivieraCancun #Mexico #DestinationWedding, Cake and reception decor. After saying no they continue and I was so tired I said ok to attend the sales pitch. Onsite food and beverages are included in the room price (some restrictions may apply). Puerto Morelos Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Mercure can accommodate up to 35 people. Now Jade has so much to do that there will never be a dull moment during a visit. They take ur baggage ticket and pass it to the next station. Everyone was extremely accomodating. One day, breakfast room service was delayed due to an issue in the kitchen. Cash is not accepted. Los nios de 13 a 17 aos tienen la oportunidad de hacer nuevos amigos, practicar deportes y participar en otras divertidas actividades. As a member, you receive price matching up until midnight before check-in. CleanComplete Verification Protocolos mejorados de calidad, seguridad e higiene. We appreciate you have taken the time to share a review about your recent visit to Dreams Jade Resort & Spa. #NowJadeRivieraCancun #Mexico #DestinationWedding, A beautiful display for a beautiful reception. But the hotel staff were nice, food was ok. Beach was just OK but it works. Join now. One morning, we wanted to go kayaking, and the opening time for the desk kept shifting from 9:30AM->10AM->10:30AM. Please check you have entered your email address correctly before continuing. This property accepts credit cards and debit cards. I finally had to raise my voice. Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and a full-service spa at this all-inclusive property. There are wedding services available at Dreams Jade Resort & Spa - All Inclusive if that's in your vacation plans. They played smooth jazz by the pools all day. Please rest assured we will review the matter with the team. Yes, Dreams Jade Resort & Spa - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning. The room was also not the cleanest and being in the "tropical" room meant you had a view of power lines and a forest/swamp area in the back of the resort, which also smelled like sewage. Los paquetes de bodas de Dreams Jade renen todos los elementos de un evento perfecto. They all already look amazing. Staff was all very nice and they did a good job sanitizing and keeping things clean. If you would rather experience the regions nightlife, there is the Coco Bongo tour, which will allow you to visit one of the most famous nightclubs in the world and enjoy a selection of live performances and drinks. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. At dinner, the dress code was not enforced. (Italian) - Fine-dining restaurant. The room service menu was disappointing, and the delivery took about 1 hour for each order. Cancun is an ever popular tourist spot and knowing where to stay to take in the perfect sandy beaches can be a difficult decision. We however hope that you visit us once again very soon! Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. Carnival Buffet - Beachfront buffet restaurant serving lunch and dinner. Fees and deposits might not include tax and are subject to change. Other logos or product and company names mentioned herein may be the property of their respective owners. Rooms Good. Our apologies for any shortfalls in our service. They had a lot of on-sight activities and nightly shows. It made no sense to pay more for the same mediocre quality services. When autocomplete results are available use up and down arrows to review and enter to select. Yes, Dreams Jade Resort & Spa is a pet-friendly hotel. Some options are open 24 hours a day, seven days a week for those who like to grab a late night snack. Hope to have the chance to host you again in near future. So no chairs all day. Send me emails with travel deals, special offers, and other information. The closest major airport to Dreams Jade Resort & Spa - All Inclusive is Cancun Intl. Cancellation/prepayment policies vary by room type and provider. We were not overly pleased with this resort. In addition to that, we were disappointed that the water sports desk had no fixed time for opening. The property has 3 outdoor swimming pools and a children's pool. Erick at the pool side bar was my favorite. Some suites have a private terrace or balcony to take in the ocean view. Please rest assured we will review the matter with the team. The Kids Club, included in the room rate, is available from 9 AM to 10 PM. importing http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, There was an error importing /Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. Now Spa by Pevonia is the property's spa and services include body wraps, aromatherapy, massages, and mani/pedis. The night club was fun the first night but the DJ didnt have a good variety. Marque los elementos de su lista de deseos en este paraso vacacional. Search for Dreams Jade Resort & Spa discounts in Puerto Morelos with KAYAK. Kid's menu available. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance). Nuestros nuevos protocolos de CleanComplete Verification elevan an ms nuestros estndares de calidad y limpieza, permitindole disfrutar de unas vacaciones con tranquilidad. Explore nuestros restaurantes y bares donde nunca tiene que hacer una reservacin y donde se ofrece servicio ilimitado de bebidas y licores. #NowJadeRivieraCancun #Mexico #DestinationWedding, Little items can truly accentuate your wedding with a unique style! Spice can accommodate up to 35 people. Best Regards, Dear Jason The adult pool that was supposed to be preferred access allowed teenagers and did not check preferential status. Was a good trip, but I've been to better resorts for cheaper. The dining options at Now Jade are seemingly endless. We went from check in, to concierge to the sales pitch. The elevator was not working half of our trip and we were on the 4th floor, we ordered room service one night that never came, and my boyfriend was turned away from the (casual) breakfast buffet for wearing a tank top. We need both a check-in and a check-out date to check availability. Pets allowed on request. The bar staff works very hard to keep up with the demand for the free cocktails! This was a family friendly resort but to not entertain the other crowds, highly disappointed. Cleanliness measures at Dreams Jade Resort & Spa - All Inclusive include enhanced cleaning, hand sanitizer for guests, social distancing, and protective equipment worn by staff. In the Mexican restaurant, the fajitas had no sizzle at all, veggie enchiladas were served cold, and when we pointed that out, they were substituted with hot chicken enchiladas, which did not sit well at all with the vegetarians in the party. AMR Collection se preocupa por su privacidad y no realiza llamadas telefnicas no solicitadas a los consumidores para comercializar sus productos. Non-motorized sports are included which is nice. Pool with hammocks is only for preferred members. Ubicado en la Riviera Cancn, Dreams Jade Resort and Spa se encuentra a lo largo de 244 metros de pura arena blanca y aguas cristalinas. Dining experiences in the Mediterranean and Mexican restaurants were really sub-par. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. These fees and deposits will be charged at check-in, check-out, or the time of service. Additional gratuities at guests' discretion are accepted. Dreams Jade Resort & Spa cuenta con 550 suites extremadamente cmodas, cada una inspirada en el mar turquesa y las fascinantes puestas de sol de Cancn. Only dislike was the amount of large groups but it was one reason I was glad to have booked preferred, Unidad 26 It was clean for the most part but needs updating for sure. Food Good (Hamburgers GREAT), Pool Good. Thank you for the review of your experience during your stay with us at Dreams Jade Resort & Spa We hope you had a safe and pleasant journey back home The staff were always pleasant and extremely helpful. #NowJadeRivieraCancun #Mexico #DestinationWedding, Tamarindo Restaurant is beautiful in and of itself. We would certainly be glad to have you back for another round of a wonderful stay. I went down but forgot my paperwork and tried to cancel bc I didnt want to walk back, they just continued to push me to attend. Charges for extra guests may apply and vary depending on the property's policy. Room service was consistently late by 15 minutes or so. Thank you also for highlighting the high level of quality and hospitality that we provide to exceed your expectation. If you have your reception in one of the beautiful, gourmet restaurants, you won't even need to decorate! They played party music from 3:00-3:50. Certain requests may come with additional charges. Touch device users, explore by touch or with swipe gestures. Many different travel sites will offer discounts or deals at different times for rooms at Dreams Jade Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. Would have preferred more restaurant choices -- especially for lunch -- but the ones that were available were satisfactory. Activities include snorkeling, windsurfing, and kayaking. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Jade Resort & Spa. Protjase de Comunicaciones Fraudulentas. Dreams Jade Resort & Spa - All Inclusive offers free cancellation on some room rates. This stay includes Wi-Fi, Breakfast, and Parking for free, Unidad 26, 77580 Puerto Morelos, Quintana Roo, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Food can be delivered to guest accommodation. We also lost power for a couple of hours on one day. Regarding the pool chairs, We are taking steps to correct this situation. I finally got away and later at lunch one found me and offered to walk back with me to my room to get my paperwork. My family and I had an awesome time at the pool and the beach. Personal protective equipment, including masks, will be available to guests. Si recibe dicha llamada, infrmenos haciendo clic aqu y proporcione toda la informacin que pueda compartir para que podamos investigar el asunto ms a fondo. Best regards. The pool bar service staff (Polo or Marco) was excellent. Todos los derechos reservados. Although its a beautiful resort, I have gotten more for less at other beautiful locations. #NowJadeRivieraCancun #Mexico #DestinationWedding, The view from La Pergola is simply breathtaking! Refgiese en su suite de lujo con balcn privado y deslumbrantes vistas o experimente nuestro mximo nivel de lujo en el Preferred Club. The entertainment was fun. This was a vaca with family - some of whom are older persons. This list may not be comprehensive. I have stayed at many all inclusive resorts in Mexico, this by far was the worst for the daily activities. We paid for an ocean view and could barely see the ocean. We are looking forward to welcoming you back to your family soon. You'll also find Puerto Morelos Reef and Ojo de Agua Beach within a short drive. Thank you for sharing your experience from your recent stay with us. Please enter your travel dates like this: mm/dd/yyyy. Check-in is too long after traveling. For more details, please contact the property using the information on the booking confirmation. They hounded us multiple times to come to their informational presentation so that we could learn about their other properties and the VIP area of the resort. A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown. #NowJadeRivieraCancun #Mexico #DestinationWedding, The Fountain is quite picturesque for a wedding ceremony. Dr. Alfredo Barrera Marin Botanical Garden is the closest landmark to Dreams Jade Resort & Spa. That was even the most expensive options. If you will be staying at the Resort & Spa with your family, there are two kids clubs that you can take advantage of: The Explorers Club which is meant for younger children, and the Core Zone Teens Club that is reserved for adolescents. #NowJadeRivieraCancun #Mexico #DestinationWedding, A small, intimate wedding set up at the Fountain ceremony location. All rights reserved. Juegue una ronda de minigolf con toda la familia, pase tiempo en cualquiera de nuestras piscinas climatizadas o salga al mar para disfrutar de una aventura en kayak, esnrquel o buceo en aguas profundas. Thank you for visiting Dreams Jade Resort & Spa for your getaway. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. The beach is very nice if you go away from the area with seaweeds. My room was nice and clean. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Dear guest, #NowJadeRivieraCancun #Mexico #DestinationWedding, Say your vows on the beach with perfect decor and the perfect view! We hope that you will change your mind and provide us with the opportunity to host your vacation again in the future so we can treat you with the level of excellence that you truly deserve. #NowJadeRivieraCancun #Mexico #DestinationWedding, Personalize your wedding with a symbolic sand ceremony. I'm not a "big resort" fan but overall this was very enjoyable for 5 days. Best regards. Overall I would not recommend this resort. Cleaning the Room seemed to be upon a call to Housekeeping. Comunquese con el concierge para obtener ms detalles. The property also provides food and water bowls. That means that you can always find a great deal for Dreams Jade Resort & Spa. There were no free bikes or kayaks, for instance. Gratuities and taxesGratuities and taxes are included. The staff was great. The restaurants can accommodate up to 35 people.
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