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I purchased 3 58v echo landscaping equipment pieces ( string trimmer ,chain saw, and hedge trimmer). In this article, we will explain to you how you can fix your, Read More How To Fix Ryobi Electric Chainsaw Oil LeakContinue, So youve gone out and brought yourself the best Stihl chainsaw with a high price on the market and then find that the charger is not working. I can't find my receipts for the Blower and Lawn Mower, but attached the others. The mower in 2018, string trimmer, and blower more recently. Recently one of the 4AH batteries failed to charge and shows no bars when pressing the battery check. Always go for the best product and not the cheapest. International Association of Better Business Bureaus. Part #: CBP-58V4AHThis product replaces: CBP-58V40, Where used: ECLM-58V, CDST-58V, CPLB-58V, CPLB-58VVN, CPH-58V, CLM-58V, CHT-58V, CCS-58V, CBL-58V. BBB Business Profiles are subject to change at any time. From: Marketing Yamabiko Sent: Monday, May 23, 2022 5:31 PM To: *************************** Subject: Thanks for contacting us Hello Lucian, your request has been registered. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Bottlenecks and issues in the ignition system can be really distracting and extremely irritating. Also all the attachments uploaded to the BBB we could not open. Special discounted flat rates for our commercial and dealer customers. The average charging duration is one hour When used on ECHO 4 Amp Hour Lithium-Ion Battery. Resetting a charger is a straightforward process but a plethora of users are yet to understand how it is done on the Lithium-ion 58-volt battery charger. Received only the blower. Its better if you research the internet for more information about the product. We will answer you as soon as possible. I emailed them again 8 days later and again no response. Buy from trusted and proven companies only and you should exercise enough patience while buying products. This post, Read More How To Fix Chainsaw Battery Charger Blinking Red?Continue, A decent chainsaw helps save both time and energy, but the smoothness in its workability would be inhibited by bottlenecks in the ignition system. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Moreover, when I searched the Echo website for replacement 58V batteries, I found NONE! Firstly, you should undertake the draining of the battery. A lawnmower, trimmer, blower and two battery chargers. ICYMI: MALTINA DELIVERED AN EXPERIENCE OF A LIFETIME AT THE JUST CONCLUDED DURBAR FESTIVAL IN Building Skill, Capacity and Technical expertise GROHE Inaugurates First GIVE Academy to Train Students JUST IN: President Buhari To Present 2022 Budget To NASS As Debt Servicing Takes Lion 2025 WORLD ATHLETICS: Kenya to Host the Championships. Visit our Contact Section. Pull out your battery from the chainsaw, and press the battery button sustainably for a minimum of 5 seconds before you release it. One of the batteries has already gone dead and now there's nothing I can do. Default Shipping OptionOrders are shipped UPS GROUND or by USPS Parcel/Global unless other method is preferred. BBB is here to help. Now I have two garden tools that I paid hundreds of dollars for that are useless. Lucian, we are working on this and will get back to you today. We are trying to figure out why you reported the missing items in your case when you had them from the beginning when you purchased the unit.Do you have an explanation that will help us with this case? I bought an Echo brand 58V 4 amp battery powered leaf blower from ********** last year. Building Skill, Capacity and Technical expertise GROHE Inaugurates First GIVE Academy to Train Students to Become Installers Nigeria. It delivers optimal charging that is advanced, protects the battery, and offers extensive life. Without first needing to yell, Read More Cordless Chainsaw Wont StartContinue, In motion, several individuals have seen a chainsaw; fewer have operated the mechanism, but all can acknowledge that while a chainsaw is an amazing machine, and while stationary, it creates a lot of noise.A chainsaw may be silenced in two ways: building a buffer between oneself and the wind and making sure the motor operates, Read More How To Stop Cordless Chainsaw Noise?Continue, Your email address will not be published. I'm an arborist by profession & a blogger by passion. Will contact the customer and try to come to a resolution to their issue. This is the last time I buy Echo products, the customer service is absolute criminal and horrendous!! The tools are still in perfect working order, but the batteries are going bad. Take enough time to make findings of the product from the seller. If you missed the Eko Hotels Easter fun fest, no worries, were here for you! I am BEYOND pleased with their resolution!I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Sincerely, *********************, Customer Reviews are not used in the calculation of BBB Rating, of those, 30 complaints were closed in last 12 months. I have been having problems with the battery's since I purchased them both. Echo is one of the most popular handheld chainsaw manufacturing companies. NB Plc retains Flavour, Yul & Phyno as Brand Ambassadors for Life Continental Lager, JUST IN: President Buhari To Present 2022 Budget To NASS As Debt Servicing Takes Lion Share. If Im missing something please let me know. I contacted 3 servicing dealers in my area. Call us at (561) 880-4022 or contact us by chat at 08:30 a.m. - 5:00 p.m. Eastern time. You still have the warranty, so why not make use of it? They never charge all the way or do not charge at all. They instructed me to take the battery to a servicing dealer. I would like to either get replacement 58V batteries or get 56V replacements for my tools, if 58V batteries are no longer manufactured. Cordless chainsaw gives more convenience and ease of use than its wired versions. This happens when the charger fails to maintain the charge of the battery. Dont try out random actions on your gadgets. Being in the cutting services for more than 10 years, I know a thing or two about chainsaw. The batteries are starting to die and cannot find replacements to purchase outside of super high prices resellers and the company has completely revamped the product line to 56v which are not compatible. Now I have an expensive useless leaf blower with no way to power it. Echo chainsaws battery is polarized by a Lithium-ion 58-volt battery charger, a charger that applies advanced technology in offering excellent battery protection and extended life for the battery. Dont use any product without perusing the users manual. All Right Reserved. Please see the attachment that we uploaded showing your registrations. Required fields are marked *. In addition, the receipt does not show the date of purchase. If you need faster service, tell us how to ship please note that faster shipping is just that, it will only reduce the shipping time. Discharge it such that no charge is left in the battery again. If not I will consider this BBB case as closed. You will face serious frustration and pains; hence, it would be best if you perused this guide carefully. Echo is highly respected across the globe, as it sells its products to several distributors across Europe, America, and Asia. That email was acknowledged as received by Echo. Do you have any questions? A weed eater and a weed blower. Any question? The quickest way of resolving issues with a faulty charger is to reset it. However, this article will guide you on how to reset the echo 59-volt battery charger. The unique part of the Echo chainsaws is the quality, high standard, as well as incorporation of the latest technologies in their production. These are the same attachments as you sent before in your last complaint. Login into your account to see. Your email address will not be published. I asked Echo to send me the battery and charger missing but they refused. Some people may give up here but those who dont find the, Read More Stihl Chainsaw Charger Not WorkingContinue, The chainsaw battery charger is constantly blinking red, even after charging for a long time!!! (*) Additional charges will be placed for orders with size or weight exceptions. * Compatible with all ECHO 58V Lithium-Ion Tools and Chargers* 4 Amp Hour Lithium-Ion Battery* 1 Hour Recharge Time* Triple Protection Electronics Prevents Overcharging, Overheating and Overloading* Integrated Fuel Gauge* Superior Cold Weather Performance. Your echo 58volts charger no longer holds a charge, but here is the best tip! I discovered that my Echo cordless website account no longer exists! I feel it is only fair that because they sold me a 58 Volt system that is defective they should replace it with the new 56 volt system that they sell now. Right? Back in March, you reported a battery was missing from your unit. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Here is the kicker! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our warranty registration records that you submitted on our website shows two chargers, two batteries and one unit being registered with the purchase date of 3/16/22 with one of the batteries registered on 3/18/22. I researched how to buy two new batteries and chargers. Failure to recharge and slowness in charging are the few issues that you would likely face while using this charger. Ground Delivery Rates inside the United States (*): Up to $20.00 = $5.95 $20.01 BBB Business Profiles may not be reproduced for sales or promotional purposes. Their products are known to be reliable and strong, but just like every other device that depends on Battery, the charger is one of the constant issues faced by the users of Echo chainsaws. to $80.00 = $10.95 The charging technology is vastly innovative and is well-knitted to make the life of the battery more extensive. This is an absolute terrible way to treat a loyal customer! Something went wrong. Please forward a dated receipt and the serial number of your second unit so we can verify if your complaint is legit or not. Now, three months later you reported that your unit was missing a battery and charger. Purchased a brand new echo 58v weed trimmer model #CDST58v serial #************** from ********** in 2019, after the first year the battery just stopped charging, I contacted them and they sent a new battery out close to a month later, I now just went to charge my trimmer battery and once again, the new battery is now doing the same exact thing, they have always been stored in a climate controlled basement but still only seem to last a year. Neither of the ECHO batteries will charge. I will contact you shortly to address the issue you are having. Will replace the unit to ensure the issue is resolved. Use your charger immediately after buying it; no need to keep or reserve it for months because it might get damaged. Currently I live in Austin, United States. I use them both in conjunction with a Battery operated Dewalt lawnmower. Now, proceed by plugging the power cord into the saw and then connecting to the power source. The Lithium-ion 58-volt battery charger is tailor-made for Echo chainsaws. More than $80.01 = $11.95. The battery Echo 2AH Lithium-ion Battery has a recharging duration of 30 minutes. Resetting your charger is very straightforward and swift. DeWalt is a much better brand and their customer service. LASAA Should Protect OOH Investments MIPAN President, Nigerian Breweries Organizes Free Training On Employability and Digital Skills For Youths, VIDEO: Maltina Encourages Lagosians to Explore Water Transportation, I Got In A Lot Of Trouble, I Had To Leave Nigeria Davido. Dont rush to replace your charger with a new one; resetting is always an excellent option! Another factor is its storage method when its not in operation. You were referred to an ECHO servicing dealer to take it there and they would handle it per our warranty policy. I believed in 58 volt system, expecting it to be a long term investment. Dear Mr. ******* I have reviewed your case concerning the missing battery and charger from your battery powered blower DBP-**** serial number ********************** on 3/**/** from Home Depot.I have also reviewed the seven cases in our system covering your requests and questions from March thru June of this year. It was a pain to do this but I did it anyway.This spring the battery and charger stopped charging too. A chainsaw Battery blinking red is one of the most frustrating things a woodcutter can experience. Our vast variety of Echo replacement parts will help to fix your outdoor power equipment. A fully discharged battery can be brought back to full charge within a blink, as the charging speed of the charger is awesome. to $30.00 = $6.95 $30.01 Yeah, were here to assist you with getting stuff rolling once more. The mower still works great. I'm stuck with a mower and blower that does not work because the battery's do not charge all the way and sometimes not at all. I just want my battery and charger ASAP. Power rating is not the same for all chainsaws, so using it on the wrong tool can be disastrous. Will contact the customer and try to resolve his issue. Your charger should reset after this time, but you might be worried that your charger will become weak and damaged. No further communication was received. Both were purchased at ********** and both came with a battery and a charger (each). Dont use your charger on random tools and machines. Over the last 5 years I invested in the full line of Echo 58V cordless tools for personal use at a cost of more than $1,500:lawn mower S/N 15251D010092,leaf blower S/N EU17073D170045,string trimmer S/N 15355D170200,hedge trimmer S/N 15054D140371,chainsaw S/N EU17280D070293,- 3 58V batteries S/N EU15134N060024, EU17272D040305, EU15063D070119. These aren't cheap tools and the fact that Echo just dropped the 58v lineup and not offering a trade up program or anything for its customers that invested in that lineup is crazy. On the whole, the resetting steps in this article will help you a great deal. They date back to March of this year. to $40.00 = $7.95 $40.01 You then received the battery and reported back to us with photos showing the green LED indicator lights that show the charge level did not work. BBB Business Profiles generally cover a three-year reporting period. As these batteries continue to fail and no replacement will be available, this system will be useless. I personally purchased the lawn mower, the leaf blower, hedge trimmer, chainsaw, along with 3 batteries and 2 chargers. In summary, here are some of the features of the charger: The echo 58-volt battery charger is based on Lithium-ion; they are wonderful and masterpiece batteries that offer longevity and versatility. Your first action after noticing any anomaly on your charger or battery is to call for professional help. A HD employee said HD had too many problems with ECHO 58v garden tools. If your warranty is no longer active, then you should peruse the manufacturers manual keenly. Isn't the Echo 58v Battery replacement you want? At this point, your battery should return to its original status as normal. You will surely enjoy this charger, but you will be highly infuriated when the battery develops issues. to $50.00 = $8.95 $50.01 It seems that Echo replaced their 58V cordless product line with a new 56V product line. Do you have any questions? The serial numbers for one set are ******************************** ********** no longer carries your product. To determine how long its battery lasts depends mainly on how youre using it. Youve tried everything and youve checked the user manual. I love to write about chainsaw for homeowners and professionals. See below. They offer a 5 year warranty, but will not honor their promise. 7 Ways to expand the battery life, Read More How to Extend The Battery Life Of Cordless ChainsawContinue, Ryobi chainsaws are well known for their reliability, but they can also be prone to oil leaks. to $60.00 = $9.95 $60.01 I sent an email (see excerpt below) to Echo. Things worked fine until the beginning of this season. It was all glamour, glitz and funfair at the Head of Office of Nigerian Breweries Plc in Iganmu as the BrandiQ Blog President Muhammadu Buhari will present the 2022 Appropriation Bill to a joint session of the Senate and House 2020 - brandiq.com.ng. I have multiple Echo tools which have been in service for years with normal service. The Kano Emirate came alive with laughter, excitement and a dazzling show. Our experts write the guides for both homeowners and professionals operators. I purchased Echo 58v weed eater and a Echo 58v blower, approximately 2 years ago from *********** Included with each tool were a battery and a charger. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. It's just a paper weight. Head to ourEcho Battery section, where you will find the part you need. We offer fast shipping and the wise advice you need. If you try it out and it fails to charge, I guess youll think that your charger is dead. Maltina Brand Team led by the Chairman, Nigerian Breweries plc, Chief Kolawole Jamodu (Fourth Right) handed over new powerbikes, helmets and jackets to the Kano Road Transport Agency (KAROTA) in the Emir of Kanos Palace, Kano Nigeria. The users manual is a very potent item that you should not leave behind. Within 30 minutes, they can recharge and reinvigorate the battery for further use. I feel a battery should have over a year shelf life but here I am with two that wont work and a weed trimmer for a paper weight. The Echo 58v Battery is recognized by its high-quality performance and great durability. This is a OEM product. Professional users love it because they can use their chainsaws to work without bothering about the battery. Zuckerberg Breaks Silence, Give Reasons For Downtime of Facebook, WhatsApp and Instagram on Faulty Configuration. There was nothing discussed about a charger missing. Please wait. With this, you will know more about the in-depth characteristics of the product. Subscribe my Newsletter for new blog posts, tips & new photos. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Power Tool Battery Chargers, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I contacted echo customer support about this problem. All of these were registered on echocordless.com. All 3 said they could not and would not perform warranty service/checks on the battery and had no recommendation or any idea for warranty service. Both show a red light on the charger. I have a full compliment of Echo 58volt tools. View cart for details. Save my name, email, and website in this browser for the next time I comment. Now, you should not worry about that, but focus on the points below: There is no doubt that any fault on your charger will spell doom for you. I have tried to buy new 4AH batteries but they appear unavailable now. As a matter of policy, BBB does not endorse any product, service or business. I hope my epic guides will help you to choose,buy and maintain chainsaw. I would like to request to purchase replacement for two 58v replacement 4.0ah batteries and one 2.0ah batteries. Here is a recap of you contact data: Email: *************************** Country: ************* Message: Hello, I have two echo tools. Let's stay updated! Head to our. * Compatible with all ECHO 58V Lithium-Ion Tools and Chargers, * Triple Protection Electronics Prevents Overcharging, Overheating and Overloading, We offer fast shipping and the wise advice you need. If you experience an oil leak from your chainsaw, you will have to take some extra steps in order to fix your Ryobi electric chainsaw. I cannot cut my grass now without stopping and recharging the one remaining 4AH battery. Pertinent steps to take in resetting the battery of echo 58-volt charger, Paramount steps in resetting the battery of the echo 58v charger, How to Extend The Battery Life Of Cordless Chainsaw, How To Fix Ryobi Electric Chainsaw Oil Leak. I have called ECHO **** 2 times in 2 days and asked to talk to a manager and no one has responded. Complaint: 17327168I am rejecting this response because: Since Echo is not cooperative and keeps avoiding the issue, I have contacted ********** and they were able to replace the product with a new DeWalt one, free of charge, the way businesses should. The 2AH battery is not powerful enough to finish even 1/4 of the yard. Will contact customer to cover the issue in more detail in the next few days. So, now after investing a significant amount of money into the 58V line of tools, I am stuck without 58V batteries! Purchased a complete package Echo DPB-2500C1 blower, battery and charger. So, I attempted to login to the Echo website to check on the warranty status and to get replacement 58V batteries. I purchased a ECHO CLM 58 volt cordless Lawn Mower and a 254-CPLB-58V2ah handheld blower in 2020. Firstly, the charger is cordless and operates at a high voltage. The warranty for every product is very important, so you should check your products warranty whenever you buy any product. When doing so, I noticed many posts online with other consumers with the same problem. We will be willing to help you during your buying process. With this, they can undertake big jobs without any fear of experiencing low-battery problems. Note: Being a top-notch and professional-grade charger, it has several advanced features that boost the battery life. Here comes the big question, which I know has been perturbing you. Chainsawnerds is a blog where you can learn buying & using chainsaw perfectly in your home, yard or garden. The battery that failed is less than 2 years old purchased on 9/9/2020. Leave the battery to remain on a charging mode for a minimum of 48 hours. Do not look any further, here it is! 6 months ago, the second battery did the same thing.At a trade show, the Echo rep told me that the 58v battery system had been replaced with a 56v design and Echo would not be supporting the 58v platform. My name is Chris Ross. So, the warranty information on my products was no longer available! How To Fix Chainsaw Battery Charger Blinking Red? You have changed your complaint details to us so many times that this is causing us to not trust the information that has been provided. Keep discharging it until it could no longer boot even when you try to switch it on. We will be contacting the customer and will try to get the issue resolved. Visit our Contact Section. Nigeria@61: Kate Henshaw, Sijibomi, Tony Nwulu, Others Share Thoughts I CAN NEVER INSULT ASIWAJU, HE IS MY FATHER Sowore: Attempt To Kill Sowore Will Be Resisted- Gani ICYMI: MALTINA DELIVERED AN EXPERIENCE OF A LIFETIME AT THE JUST CONCLUDED DURBAR FESTIVAL IN KANO. I used the weed eater and weed blower for our second home. Are you looking where to buy a brand-new Echo 58v 4ah Battery? Apparently there is design flaw with the internal batter components. My issue along with many others I'm sure is that Echo dropped a platform of battery operated yard tools that many of its customers are left with. If your charger develops any issues after 90-days, Echo will fix it for you because they offer a 90-day money-back guarantee. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Isn't the Echo 58v Battery replacement you want? Which I tried to do. The battery and charger on the blower stopped charging about 1 year after purchase. I used the battery and charger for the weed eater for both the blower and weed eater. With in 3 months one of the batteries failed and could not be reset. The issues can be either in the battery or charger. More so, the warranties associated with the product are quite awesome a consumer warranty of 5 years and a commercial warranty of 2 years. Now you offer a different view of your complaint and for the first time you speak of a second blower being purchased. If I can't get service or replacement of the 58V units/batteries, I feel I have wasted my money. Good luck Echo, no wonder your reviews are below average and have an extreme amount of complaints on the BBB, *** from Echo contacted me and went above and beyond to resolve my issue. The price of a product should not deter you. ICYMI: Heres How Maltina Spun the Happiness wheel Last Ramadan & Eid-el-Fitr ICYMI: Interesting Highlights from Eko Hotels Hippity Hoppity Bunnyland Edition sponsored by ICYMI: MALTINA DELIVERED AN EXPERIENCE OF A LIFETIME AT THE JUST CONCLUDED I Got In A Lot Of Trouble, I Had To Leave Nigeria Nigerians Excited at Celebrating 61st Independence Anniversary with SuperTV Zero Data App NIGERIA @ 61: Basketmouth Features on Comedy Central EP in Celebration of Naija @61: SuperTV Celebrates Nigerians, Launches ZERO DATA Streaming App, Thierry Henry Set For Arsenal Coaching Role, GTBankMastersCup Season 6 Enters Quarter Finals Stage, Ambode To Receive The Famous FIFA Word Cup Trophy In Lagos On Saturday, Twitter Fans Applaud DBanj At Glo CAF Awards, Manchester United first EPL club to score 1,000 league goals, JCI Launches Social Enterprise Scheme for Youth Development. Lots of other complaints about this issue / defective batteries online. There are no replacement batteries available online. The battery quit working after about 6 months. It has an average recharging duration of 30 minutes when used on ECHO 2 Amp Hour Lithium-Ion Battery. At this point, the battery will reset and your next action is to refix the battery. Well guide you through the process. I recently just purchased a 56 volt grass trimmer and found out after I purchased it that they changed to a new battery system because of all the problems they were having with the 58 volt. Youve even tried to reset the charger. Will contact the customer to work out a solution to his issue. item 1 Echo 58V Lithium-Ion 4ah Battery CBP-58V40 204Wh with Charger Preowned EUC, item 2 Echo CCS58V4AH 16" 58V Chain Saw with 4-AH Battery and Charger, item 3 ECHO 58-Volt 4 Ah Lithium-Ion Battery - CBP-58V4AH, item 4 NEW - OEM Echo Professional Grade 58 Volt, 4.0Ah Lithium-Ion Battery CBP-58V4AH, item 5 Echo 58-Volt Lithium-Ion Battery Quick Charger CBC-58V Black Working Condition, item 6 Ryobi P197 Lithium 18V One+ 4Ah Battery and Ryobi P117 Battery Charger, item 7 Ryobi ONE+ 18V Lithium-Ion 4.0 Ah Battery (2-Pack) and Charger Starter Kit *NEW*, item 8 Ryobi 40V 4Ah Lithium-Ion High Capacity Battery and charger ( OP40404 ) NEW, 4.8 out of 5 stars based on 138 product ratings, 4.8 out of 5 stars based on 248 product ratings, 4.9 out of 5 stars based on 99 product ratings, 4.8 out of 5 stars based on 16 product ratings, 4.8 out of 5 stars based on 100 product ratings, 4.9 out of 5 stars based on 8 product ratings, 4.8 out of 5 stars based on 243 product ratings. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It has great compatibility with virtually all ECHO 58V Lithium-ion deliverables.

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