If you determine that you received an item you did not order, please return your product to the nearest BJs Club location or initiate a return online (see Returning an Item above for instructions). After 30 days, please contact member care for return instructions. Something went wrong. Your order information should now be displayed. Products under a manufacturer's warranty which have service center only restrictions. Oops! Damaged Orders Please review it and click the Return" link next to the item you would like to return. Return Shipping Costs BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. Please see BJs.com's return policy before initiating a return. If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. For further assistance, contact BJs Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back. Stock up today & never run out of the essentials you use everyday. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make. If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. Shipping Error Pick the Membership tier that fits your lifestyle, To clip coupon,please join BJ's and experience. Orders subject to $14.99 Same Day Delivery service fee, Only credit or debit card payments are accepted for orders containing items for Same Day Delivery. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). provides plenty of space to store a variety of foods, Once filled, bags stand side by side for effortless organization, Groceries delivered in as little as 2 hours, Computers and electronics are returnable within 90 days of the shipping date, CDs, DVDs, computer software and video games must be unopened. Items purchased over 1 year ago will not be considered in new condition. Once you've filled a bag, simply close it with the simple slider. Available for Inner Circle, Business, and BJs Perks Members only. A stand-and-fill design makes storing snacks, leftovers and other goodies in the Ziploc 1 Qt. We encourage you to renew your membership and contine shopping to get great deals and great service! Thousands of items available today. Returned merchandise must be in new condition with its original packing and accessories intact. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Jewelry and watches purchased in-Club after 8/3/2017. Then, the Zip Smart seal will help keep your food fresh while it's in storage. In the event that your returned merchandise was mis-shipped, damaged or defective, BJs Member Care team will be happy to reimburse you for return shipping costs. Any issues that arise after the item is signed for must be resolved through the manufacturers warranty. If you placed your order while signed in to your online account, please sign in to your account using your username and password. Fresh handpicked groceries from BJ's Wholesale Club to your front door! If you have ordered one of these non-returnable items,please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Please contact the manufacturer for assistance with products such as: Select Order Status from the top navigation of any page. SHOP NOW, $8.99 flat rate shipping on 3+ eligible items. To Clip Coupons Please Join BJ's and experience the savings millions of Members already enjoy. Please contact BJs Member Care and we will be able to assist you. Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. We cannot accept returns of: *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clickinghere,or contact your BJs business partner with questions. To Clip Coupons Please Renew Your Membership! Proper Conditions for Return and Credit Opened CDs, DVDs, computer software and video games. Save with $8.99 flat rate shipping when you purchase 3 or more eligible items. If you are returning a product please check to make sure your return meets the following conditions: We regret that BJs cannot cover the cost of shipping for products returned due to buyers remorse. Slider Storage Bags as easy as can be. PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. Please try to clip the coupon later! Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. Please return your product to the nearest BJ's Club location or by following the instructionshere or email us at CustomerCare@bjs.com. Get your groceries within two hours, or when you want them. You may return your item at any BJ's Club location or by following the instructions below. If a signature is required please inspect your package carefully before signing for it. Pay My BJs Perks Mastercard Credit Card Bill, 1 qt. BJs Member Care Representatives are available Monday - Friday, 9AM - 7PM.
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